reservations manager.

The company provides the following benefits for the position of the Reservations Manager:

• Competitive salary 
• Ongoing training opportunities to expand your skill set
• Accommodation (single room)
• Full meal
• Recognition and opportunities to advance your career 

Some of the main responsibilities you will have as Reservations Manager are:

• Handle all daily reservation requests with other reservation assistants while maintaining the in-house reservations systems.
• Ensure that all areas under your responsibility are running efficiently and in accordance.
• Be fully knowledgeable in taking requests from guests.
• Ensure guests receive the highest level of service possible in an efficient, courteous and professional manner.
• Maximize hotel revenue to achieve or exceed company’s budget and target. Assisting the sales team in setting their rates.
• Liaising with travel agents
• Forecasting revenue streams to assist S&M department  ensuring that the Departmental Operating Budget is adhered to and that all costs are strictly.
• Train reservation agents to meet its standard.
• Applies policy and procedure guidelines to assist Management to solve problems in terms of guest complaints and others .
• Ensure that all enquiries are answered promptly and do necessary remark /highlight for any specific request.
• Coordinate with Front Office staff to coordinate a smooth operation.
• Responsible for facilitating efficient communications for both guests and staff both within the hotel and for external communications.
• Managing a team effectively.

You need the following qualifications for the position of Reservations Manager:

• Degree in Business Administration, Hospitality Management, or similar.
• Business English fluently additionally language will be considered as a plus.
• Knowledge of Reservation PMS, (Protel is an asset)
• Proficiency in Microsoft Office.
• Ability to motivate and lead a team.
• Strong attention to detail.
• Professional attitude and appearance.
• Ability to be proactive when issues arise.
• Customer service attitude.

Experience in the same role at least 2 years

If you believe that you have what it takes for the position of Reservations Manager, apply now and  take your next step for your career !

Have some questions ? Feel free to contact Konstantinos Tsitsimelis at +30 694 418 5342 or at ktsitsimelis@randstad.gr

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.