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summary

thessaloniki, central macedonia
€1,250 - €1,500 per month
permanent

specialism
multilingual

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job details

Are you a fluent German speaker?

How does the idea of a multinational company expanding in the center of Thessaloniki sound to you? Were you seeking the opportunity to take advantage of your exceptional German language skills without a relocation to a new city or country needed?

Then, look no further cause this is your chance. Our client, a newly established company in Thessaloniki, is looking for a fantastic German speaking Customer Service Representative to join them on this new journey in Greece.

...

Are you a fluent German speaker?

benefits
As a German Customer Service Representative, you will be offered:
- A competitive monthly salary
- Relocation support to those residing outside of Greece, accommodation bonus for the first months of living in Thessaloniki
- Food and transportation voucher
- Continuous career development opportunities
- Parties, festivals & many events throughout the year
key responsibilities
As a German Customer Service Representative, your daily routine will include to:
- Deliver timely, accurate and professional customer service to all customers by email, chat, or phone in the German language
- Provide world-class service to customers in an accurate, efficient and respectful manner on every call as measured by different performance metrics
- Research and resolve issues reported by the client's end-users
- Document all information on customer interaction system according to standard operating procedures
- Ensure that all logins and passwords (both internal & external) are kept confidential.
qualifications
The qualifications for this German Customer Service Representative role are:
- An excellent level of the German language
- PC literacy for Google Suite Applications and moderate level in Excel
skills
- Empathy to customers as you determine a solution to their needs
- Be flexible to work some weekends and evenings
- Self-motivated and willing to join a fast-paced environment
experience
No previous working experience in a similar role is required.
information
Still here? Upload your CV by creating a profile through our website and our Randstad Multilingual Recruitment team in Greece will contact you right away giving you the chance to prove that you are the German speaking Customer Service Representative we are looking for!
Do you have some questions first? If so, don't hesitate to contact me Mirela Lykari, at multilingual@randstad.gr or at +302166001321 and either myself or one of my colleagues will gladly be at your disposal!
Please note that for transparency & equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.

apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
we will contact you.
If your cv is a match with the role, we will be in contact with you.
video interview presentation.
You may be asked to present yourself by completing a video interview.
the perfect job for you.
If your cv is a good fit for the role, our team will arrange an interview, otherwise your cv is saved in our database and matched for future job opportunities.
reference and background check.
If your application is shortlisted, we may contact any relevant references you have provided.
your interview with our client.
We’ll ensure that you’re fully prepared ahead of your interview and know exactly what to expect - good luck!
start with your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.