german customer service representative (m/f).

As a German Customer Service Representative (m/f), you will be offered:

• A competitive monthly salary
• Relocation support to those residing outside of Greece, accommodation bonus for the first months of living in Thessaloniki
• Food and transportation voucher
• Continuous career development opportunities
• Parties, festivals & many events throughout the year

As a German Customer Service Representative (m/f), your daily routine will include to:

• Deliver timely, accurate and professional customer service to all customers by email, chat, or phone in the German language
• Provide world-class service to customers in an accurate, efficient and respectful manner on every call as measured by different performance metrics
• Research and resolve issues reported by the client's end-users
• Document all information on customer interaction system according to standard operating procedures
• Ensure that all logins and passwords (both internal & external) are kept confidential. 

The qualifications for this German Customer Service Representative (m/f) role are:

• An excellent level of the German language
• PC literacy for Google Suite Applications and moderate level in Excel

• Empathy to customers as you determine a solution to their needs
• Be flexible to work some weekends and evenings
• Self-motivated and willing to join a fast-paced environment

No previous working experience in a similar role is required.

Still here? Upload your CV by creating a profile through our website and our Randstad Multilingual Recruitment team in Greece will contact you right away giving you the chance to prove that you are the German Customer Service Representative (m/f) we are looking for!

Do you have some questions first? If so, don't hesitate to contact me Lydia Petsa at +306941641439, or at multilingual@randstad.gr and either myself or one of my colleagues will gladly be at your disposal!

Please note that for transparency & equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​All applications are considered strictly confidential.