banking customer agent.

Our client offers:

• A competitive salary and benefits package.
• Ongoing training and professional development opportunities.
• A supportive and dynamic work environment.

As a Banking Customer Agent your responsibilities will include:

• Handling customer inquiries via chats, emails and calls.
• Providing swift and effective solutions with empathy and professionalism.
• Handling account verification and KYC (Know Your Customer) activities.
• Guide customers through digital banking platforms and assist with card-related inquiries, ensuring a seamless user experience.
• Communicate and collaborate with internal departments to resolve complex cases and provide a holistic service.

The ideal candidate for the Banking Customer Agent role has:

• Previous experience in customer service, preferably within the banking or financial sector.
• Strong verbal and written communication skills.
• Proficiency in English and Greek.
• Excellent problem-solving and multitasking abilities.
• Familiarity with banking systems and eBanking platforms is a plus.
• A positive attitude and a passion for providing outstanding service.

1-2 previous exp in call centers

Mariam Awad+30 6942201843 Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.