what is an administrative assistant?

As an administrative assistant, you use your skills to ensure seamless business operations in an office setting. Your business acumen helps you understand the purpose and background of the company you work for, which is essential for running the office smoothly. You perform various tasks to free up departmental managers for other responsibilities. It is important to be conversant with office procedures, systems, equipment and software packages. You manage the managers' calendars and prepare the schedules as instructed.

In the past, the role of an administrative assistant was to perform repetitive office tasks, like typing and filing. With technological advancements, the role has evolved. Automation promotes efficiency and productivity in completing administrative tasks. Nowadays, the job description of an administrative assistant has expanded to include project management and support work. Hence, your role involves preparing budgets for new projects, planning workers' schedules, and writing reports on behalf of the managers. Knowledge of information technology (IT) helps you leverage the benefits of technology and simplify your tasks.

As an administrative assistant, you welcome visitors and help them find their appointments. You answer customer queries and resolve conflicts to ensure they receive the best customer service.

Would working as an administrative assistant suit your organisational and computer skills? Then read on to find out what competencies and qualifications you need to thrive in an administrative assistant role.

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average administrative assistant salary

According to the Economic Research Institute, the average earnings of an administrative assistant in Greece is €21,500 per year. This translates to an average hourly rate of approximately €10. Your compensation package fluctuates based on your experience and the complexity of your duties. The lowest salary of an administrative assistant in Greece is approximately €15,500 annually. When you have years of experience and additional academic qualifications, you are likely to take home a salary of €25,500 yearly.

what factors affect the salary of an administrative assistant?

Most employers focus on your skills and competencies as opposed to educational qualifications. Hence, having years of administrative experience improves your earning potential due to the additional skills you have. The highest level of education for administrative assistants is a bachelor's degree, and your compensation package increases as you improve your qualifications.

The industry you work for also influences your earnings due to the complexity of the tasks. For instance, working as a legal administrative assistant requires knowledge of the legal field, while working in healthcare facilities requires a background in managing medical records. With the complexity of your duties, you are likely to take home a higher salary.

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types of administrative assistants

Administrative assistants vary based on the industry they work in and their area of specialisation. Some of the types of administrative assistants include:

woman putting away files
woman putting away files

working as an administrative assistant

Working as an administrative assistant involves juggling multiple tasks. Some are routine, but others could change daily depending on the work environment. Let's explore administrative assistants' specific duties, working environments and schedules.


administrative assistant skills and education

You don't require educational qualifications to get an entry-level position as an administrative assistant. However, the following qualifications improve your salary expectations and career prospects:

  • Education: while you can become an administrative assistant after completing compulsory Gymnasio (lower secondary school) or Lykeio (vocational upper secondary school) education, consider pursuing additional training. If you are interested in higher education, pursue a bachelor’s degree in business administration or business management, which takes four years. The degree courses are available in higher education institutes.
  • Work experience: you require experience in administrative roles to excel as an administrative assistant. You can gain experience through entry-level roles. Consider taking short courses to improve your knowledge of using office management systems and project management software.

competencies and characteristics of administrative assistants

Some of the skills that an administrative assistant requires include:

  • Delegation: your job involves assigning tasks and delegating responsibilities to other administrative staff. 
  • Communication skills: you are an important contact person in the organisation, so you should be courteous to visitors and respond to queries. Proper communication also improves transparency when you share your expectations with other employees.
  • Organisation skills: you juggle multiple tasks and need organisational skills to keep your work schedule in order. Having good organisational skills helps you prioritise tasks and complete them in a time-efficient manner.
  • Teamwork skills: you require teamwork skills to collaborate on administrative projects and develop new processes. Teamwork skills involve practising empathy and being a good listener to incorporate other people's opinions.
  • Multitasking skills: you manage numerous tasks simultaneously as an administration officer. For instance, you respond to phone calls and emails promptly. You also oversee projects and meet with customers or visitors. The ability to handle multiple tasks is a huge asset.
  • Computer skills: as an administrative assistant, being familiar with office management systems is crucial. Your proficiency in using Microsoft Office applications and other business software improves your career prospects.


Here, you will find the answers to the most frequently asked questions about the profession of an administrative assistant.

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