russian customer care advisor (m/f).

The company offers ​the following benefits for this Russian Customer Care Advisor (m/f) position:

• Competitive salary (14 salaries per year)
• Healthcare plan
• Relocation package to Greece (flight ticket, accommodation for a couple of weeks, real estate agency support)
• Performance or / and once-off bonuses
• The necessary equipment you need in order to work from home, if needed
• Career development opportunities
• Employee relations department supporting you with integrating to the Greek labor system

Your responsibilities for this Russian Customer Care Advisor (m/f) will be to:

• Act as the first point of contact for all Russian speaking clients
• Respond and record customer inquiries raised through free phone lines for customers and chats.
• Ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy.
• Troubleshoot through the use of open questions, support documents and system training
• Be able to offer recommendations to common problems or frequently asked questions

In order for your profile to match this Russian Customer Care Advisor (m/f) role, you need to have the following qualifications:

• Speak Russian to a native standard 
• Adequacy of the English language
• Valid EU work permit
• PC literacy

• High adaptability in dynamic working environments & rotating shifts
• Strong communication skills, both written and verbal
• Client-centric mindset

Previous working experience in similar role is not required.

If you, or a friend, are interested in applying for the position of Russian Customer Care Advisor (m/f), we want to hear from you today! Apply online by clicking the "Apply now" button!

Do you have some questions first? If so, don't hesitate to contact me, Antonia Vlachantoni, at multilingual@randstad.gr or at +30 6959994932 and either myself or one of my colleagues will gladly be at your disposal!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.