it support engineer.

Joining the team as an IT Support Engineer provides the opportunity to work in a tech-forward environment that values professional excellence:

• Competitive remuneration package designed to reward technical expertise and dedication
• Exposure to a wide range of hardware and software technologies with opportunities for continuous learning
• Dynamic work setting where technical contributions directly impact operational success
• Access to the latest systems and hardware to perform your role at the highest level
• Professional environment that prioritizes system efficiency, security, and high-quality support

As an IT Support Engineer, you will be responsible for the health, security, and performance of the entire technical infrastructure:

• Use a ticketing system to manage and process support actions and requests
• Respond to customer inquiries and provide technical support over the phone and in person
• Maintain servers and systems to keep networks fully operational during peak periods
• Configure and test new software and hardware
• Create user accounts and assign permissions
• Monitor system performance to identify potential problems
• Diagnose and resolve hardware, software, and network problems
• Configure hardware, devices, and software to set up employee workstations
• Install and configure operating systems and applications
• Install, configure, and maintain computer systems and network connections
• Patch software and install new versions to eliminate security issues and protect data

The successful IT Support Engineer brings a proactive approach to system maintenance and a deep understanding of modern IT environments:

• Experience in maintaining servers and systems to ensure networks remain fully operational
• Proven ability to diagnose and resolve complex hardware, software, and network problems
• Proficiency in installing and configuring various operating systems and applications
• Knowledge of patching software and managing version updates to protect data integrity
• Technical skill in configuring hardware and software for employee workstation setups
• Ability to use ticketing systems effectively to manage and prioritize support requests
• Strong communication skills for providing technical support to customers in person or via phone
• Experience with system monitoring tools to identify and mitigate potential issues early

Previous experience as IT Support Engineer

If you have any questions regarding this IT Support Engineer position, you can contact Constantinos at 695 549 9060, from Monday to Friday between 10:00 and 16:00. Otherwise, feel free to contact me at ccapsiotis@randstad.gr.

We look forward to receiving your application, uploading your updated English CV by clicking the 'apply now' option.

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​All applications are considered strictly confidential.