summary

piraeus, central macedonia
€1,350 per month
permanent

specialism
multilingual

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job details

Are you a fluent English speaker with good German skills who lives for world-class fashion, retail trends, and high-end customer care? Have you always wanted to represent an iconic global fashion house as a trusted brand advisor in a modern, fast-paced environment?

If so, this is your opportunity to shine! On behalf of our client, we are seeking an enthusiastic English - German Fashion & Retail Advisor to join their expanding team at the new Piraeus Tower flagship office—complete with state-of-the-art facilities and stunning panoramic views of the port.

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benefits
As an English - German Fashion & Retail Advisor you will be offered:
- A competitive monthly salary (14 salaries/year)
- Transportation allowance
- Meal voucher card
- Permanent employment contract
- Private health & life insurance
- Work in modern facilities at Piraeus Tower
- Continuous career development opportunities
- Rotational 5-day working schedule (Monday - Saturday)
key responsibilities
As an English - German Fashion & Retail Advisor, your daily routine will include to:
- Deliver timely, accurate and professional customer service to all customers primarily by phone, as well as secondary channels, in English & German
- Guide shoppers through their complete purchasing journey by answering product and inventory questions, and processing orders or payments accurately
- Resolve everyday customer issues and troubleshoot technical-based inquiries, escalating complex cases to 2nd-level support when needed
- Track and follow up on open cases from start to finish to ensure timely resolution and high customer satisfaction
- Document all information on customer interaction system according to standard operating procedures
qualifications
The qualifications for this English - German Fashion & Retail Advisor role are:
- Excellent verbal and written communication skills in English
- Good communication skills in German
- Good digital literacy and ability to navigate CRM tools
skills
- Customer-first mindset with strong problem-solving skills
- Empathy to customers as you determine a solution to their needs
- High adaptability in dynamic working environments
- Passion for fashion trends, luxury retail, and brand storytelling
experience
No previous working experience in a similar role is required.
information
Still here? Upload your CV by creating a profile through our website and our Randstad Multilingual Recruitment team in Greece will contact you right away giving you the chance to prove that you are the English-German Fashion & Retail Advisor we are looking for!
Do you have some questions first? If so, don't hesitate to contact me, Anastasia Kallinikou, at multilingual@randstad.gr or at +306940295520 and either myself or one of my colleagues will gladly be at your disposal!
Please note that for transparency & equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.

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