summary

athens (hybrid-remote), attica
€1,100 - €1,400 per month
permanent

specialism
multilingual

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job details

Are you a German speaker with a native-like level? Are you seeking new job opportunities in Athens?

How does the idea of joining the leading GameTech company in Greece & one of the fastest-growing in Europe sound?

In this German speaking Customer Support role is all about communication. As a Customer Support Agent with German, you will be responsible for handling all communications & assisting German speaking customers with inquiries & issues they may face. Be ready to thrive by adapting easily to customers' needs while being a valuable member of the front line of our client's services.

Well, if you've answered ‘yes’ to all of the above, then this job is for you!

...

Are you a German speaker with a native-like level? Are you seeking new job opportunities in Athens?

How does the idea of joining the leading GameTech company in Greece & one of the fastest-growing in Europe sound?

Well, if you've answered ‘yes’ to all of the above, then this job is for you!

benefits
For the Customer Support Agent with German position, our client offers:
- Exciting & friendly work environment
- Competitive salary package & bonuses
- Benefits related to food & electricity
- Career & competencies' development
- Private group insurance
- Continuous training
- Internal incentives & rewards
key responsibilities
The responsibilities of a Customer Support Agent with German will be as follows:
- Act as the first line of defense & escalation for the German market
- Receive customer questions, complaints, & comments via calls, emails & live chats
- Build sustainable relationships & trust with customers through open communication
- Treat customers with respect, following the company policies & procedures, ensuring that customers are satisfied with the solution/answer provided
- Communicate internally with other departments, following up on pending issues related to customer's requests
- Be always updated with the company's product, promos, policy, & changes as required
- Update customers' database
- Collaborate with team/shift leader & colleagues
qualifications
The ideal Customer Support Agent with German has the following qualifications:
- A native-like level of German
- Business English level
- PC & MS Office literacy
skills
- High adaptability in fast-paced & dynamic working environments with rotating shifts
- Outstanding communication skills, both written and verbal
- Client-centric mindset
experience
Previous working experience in a similar role is not required.
information
If you are interested in applying for the Customer Support Agent with German position, we want to hear from you now! Apply online by registering on our website & submitting your application!
Do you have some questions first? If so, don't hesitate to contact me, Mirela Lykari, at multilingual@randstad.gr or at +302166001321 and either myself or one of my colleagues will gladly be at your disposal!
Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.

apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
we will contact you.
If your cv is a match with the role, we will be in contact with you.
video interview presentation.
You may be asked to present yourself by completing a video interview.
the perfect job for you.
If your cv is a good fit for the role, our team will arrange an interview, otherwise your cv is saved in our database and matched for future job opportunities.
reference and background check.
If your application is shortlisted, we may contact any relevant references you have provided.
your interview with our client.
We’ll ensure that you’re fully prepared ahead of your interview and know exactly what to expect - good luck!
start with your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.

stefanos tsamparas

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customer support agent with german.

job details

benefits

key responsibilities

qualifications

skills

experience

information

the application process.

apply with randstad.

we will contact you.

video interview presentation.

the perfect job for you.

reference and background check.

your interview with our client.

start with your new job.

get in touch.

stefanos tsamparas

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