customer service manager.

Kärcher will offer to the ideal candidate:

• Competitive Salary
• Bonus Scheme
• Company car
• Medical Insurance 

The Customer Service Manager we are looking for will:

• Be responsible for Customer Service and Orders
• Be responsible for Customer Claims; registration, solution and established closing times
• Be responsible for orders; Review daily management, Enter errors and improvement in manual order handling / automation system.
• Be responsible for billing repairs and technical guarantees.
• Support the Logistics Manager in time of supply, delivery notes by order
• Manage Large Accounts, coordinate deliveries and customer satisfaction
• Provide Support to direct sales KAΜ
• Provide Support to the internal and external commercial network
• Support and review commercial offers
• Offer technical support in customer service
• Support the negotiations with the logistics department
• Be responsible for the management and review of returns
• Do EDI daily check

The ideal candidate for the Customer Service Manager should have:

• Bachelor’s Degree in Engineering/Business Administration or similar
• Studies of logistics or MBA are highly valued
• Be proficient with MS Office
• Knowledge and experience in ERP & CRM systems
• Fluency in English 

At least 3-5 years of demonstrable experience customer service manager

If you believe that the position of Customer Service Manager is for you, apply now! 

For more information you can contact directly Kydoni Angeliki at +30 6957093444 or at akydoni@randstad.gr

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.