customer operations and logistics specialist.

For the position, the company offers: 

• Competitive salary.
• Meal Allowance.
• Bonus Scheme.
• Hybrid working model.
• Private health insurance plan.
• Participation in the company's pension plan.

As a Customer Operations and Logistics Specialist your reponsibilities will be:

• Handle customer orders and oversee the entire order-taking process.
• Manage and monitor inbound and outbound deliveries.
• Coordinate effectively with 3PL partners.
• Execute and oversee EXW exports.
• Follow up on delivery performance and actively resolve any customer complaints.
• Manage SAP processes, including MIGO (goods movement) and Purchase Orders (POs).
• Administer transfer prices, rebates, and tariffs.
• Maintain and update customer and material master data in the system.
• Prepare, organize, and manage audit documentation.
• Manage customer claims, tracking any related logistical issues and costs.
• Communicate proactively with all internal stakeholders and external partners.
• Issue invoices in strict compliance with Greek tax regulations.
• Maintain all required operational records.
• Prepare accurate and timely sales reports.
• Ensure full adherence to company procedures and QHSE standards.

The ideal candidate for the Customer Operations and Logistics Specialist position will have:

• Degree in Sciences, Engineering/Polytechnic, or a related field is a strong plus.
• 3–4 years of proven experience in Logistics and/or Customer Service.
• Previous experience working in fast-paced industries, such as food, chemicals, or energy.
• Familiarity or specialization in oil/lubricants and packed products is highly preferred.
• Proficient in SAP, specifically in Customer Service (CS) and Logistics functionalities.
• Very good knowledge of Microsoft Office.
• Knowledge of sea freight/transport and bulk deliveries is considered a strong plus.

• Excellent organizational skills with the ability to prioritize tasks effectively.
• Demonstrated ability to prepare and manage reporting.
• Excellent communication skills for interacting with both internal teams and external partners.

3–4 years of proven experience in Logistics and/or Customer Service.

Nikoletta Kourompina

6941617500Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.