customer & partner contact specialist.

Our client for the Customer & Partner Contact Specialist role offers:

• A competitive salary package that recognizes your expertise
• Permanent contract directly with a top multinational organization
• Annual performance-based bonus scheme
• Stable working hours
• Hybrid working model following initial training
• Dynamic multinational environment with ongoing opportunities for career advancement

As a Customer & Partner Contact Specialist, your responsibilities include:

• Manage incoming and outgoing calls, emails, and queries from individual clients or business partners
• Categorize, digitize, and record key documents and requests accurately in the system
• Provide clear guidance regarding insurance processes, contract details, and service options
• Track and resolve all inquiries promptly within specified timeframes and quality standards
• Collect essential information and update CRM databases to ensure accurate record-keeping

To apply for the Customer & Partner Contact Specialist position, you should have:

• Bachelor’s degree, ideally in Business, Economics or a related field will be considered as an asset 
• Prior experience in customer support or hospitality (ideally combined with an internship in banking/insurance), or professional experience within the banking/insurance sector is required for this role
• Excellent command of Greek and English (both written and spoken)
• Advanced PC literacy, including proficiency in MS Office

• 1-3 years of experience

If you are interested for the Customer & Partner Contact Specialist, apply now!

Have some questions first? Feel free to reach out to Katerina Koutroufini at 6943470089 or kkoutroufini@randstad.gr

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.