client support specialist.

Our client offers:

• Competitive salary package and health insurance
• Permanent and indefinite contract with stable working hours
• Multinational & dynamic working environment
• Opportunities for career development

As a Client Support Specialist, your responsibilities include:

• Facilitate timely and effective communication between relevant departments to ensure seamless operational continuity.
• Manage the accurate updating and secure storage of records in full alignment with company policies and regulatory requirements.
• Maintain and update CRM databases, ensuring all client contracts, terms, and conditions are current and precisely reflected.
• Cultivate and sustain a professional rapport with both internal teams and external corporate clients.
• Collaborate with diverse departments to monitor and ensure that all protocols are followed in compliance with internal company standards.
• Work in close cooperation with the Legal Department regarding the management and verification of terms and conditions for external clients.
• Execute core administrative duties, including the generation of analytical reports, management of professional correspondence, and oversight of essential office documentation.

The ideal candidate for the Client Support Specialist role will possess the following:

• Bachelor's Degree
• Previous experience in a similar position, preferably in a complex commercial environment
• Excellent knowledge of English & Greek (written and verbal)
• Tech savviness with excellent command of MS Office suite
• Proven experience and superior skills in customer service, with an emphasis on professional etiquette and stakeholder satisfaction.
• Exceptional multitasking skills with the ability to oversee complex data collection and systematic record-keeping.

• 2 years of experience in customer service and/or similar role

Have some questions first? Feel free to reach Mariam Awad at +30 6942201843 or mawad@randstad.grPlease note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.