automotive technical operations specialist.

The company offers for the Automotive Technical Operations Specialist position: 

• Competitive salary package
• Group Life & Health Insurance Plan
• Ticket Restaurant
• Public Transportation Card
• Professional growth and career development

The Automotive Technical Operations Specialist will have the following responsibilities:

• Oversee and regulate garage workflow processes to ensure compliance with contractual agreements and service standards. 
• Act as the primary communication link between the Mobility team and service provider, ensuring alignment and timely updates on service activities.
• Manage and approve workshop requests for vehicle maintenance and body repairs in accordance with manufacturer guidelines.
• Coordinate and control the channeling of maintenance and body repair appointments, ensuring optimal scheduling and resource utilization.
• Monitor and control costs related to repairs and maintenance to ensure cost-efficiency and value delivery.
• Negotiate and secure competitive pricing with the service provider, ensuring full transparency and clear communication of total repair costs
• Pursue warranty recovery opportunities, even for vehicles outside standard factory warranty periods.
• Maintain accurate records of all driver interactions and service activities using internal systems. 
• Identify and escalate complex or high-impact issues requiring further attention or intervention.
• Monitor, analyze, and control key performance indicators (KPIs) to track service quality, cost efficiency, and operational effectiveness, and take corrective actions where necessary.
• Contribute to continuous improvement by identifying process gaps and supporting action plans that enhance service delivery and customer satisfaction.

In order to meet the requirements for the position of Automotive Technical Operations Specialist , you should possess the following qualifications:

• University degree will be considered as an asset.
• Technical knowledge of automotive systems, including repair, and maintenance.
• Very good command of English language, both verbal and written.

• Organizational skills.
• Be able to work in teams.
• Customer oriented.

• At least 5-7 years of experience in automotive markets.
• Body repair workshop exp

For more information regarding the Automotive Technical Operations Specialist position, please contact Thania Kamzola at +30 6955499701.Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.