network support engineer.

• An excellent, supportive, and professional working environment. 
• Genuine opportunities for career growth and professional development.
• Private health insurance scheme.

• Level 2 Technical Support: Provide advanced troubleshooting and support for corporate client networking and data center infrastructures.
• Vendor Escalation: Escalate complex, unresolved issues to the respective hardware/software manufacturers.
• Client Follow-up: Maintain ownership of issues and follow up with clients diligently until normal operations are fully restored.
• Cross-Functional Collaboration: Partner with colleagues from other technology sectors for collaborative troubleshooting whenever required.
• Field Support Coordination: Work closely with field engineers to coordinate and guide on-site actions.
• Documentation: Thoroughly document any network changes, modifications, and system updates.

• University degree preferably in Information Technology, or a related field.
• Minimum of 2 years of proven experience in a similar network support role.
• Hands-on experience working on IP Networking projects.
• A Valid CCNP Routing & Switching certification will be considered as a strong asset.
• Strong customer-centric mindset with developed customer service skills.
• Advanced ability to diagnose, analyze, and resolve complex technical problems.
• Strong decision-making abilities and a collaborative team spirit.

Minimum of 2 years of proven experience in a similar network support role.

Got any questions regarding the position? You can contact Aspasia Amoiridou at +30 6948486093, from Monday to Friday between 10:00 and 16:00. Otherwise, feel free to contact me at aamoiridou@randstad.gr.

We look forward to receiving your application, uploading your updated English CV by clicking the 'apply now' option.

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​All applications are considered strictly confidential.