italian customer service advisor (m/f).

  • athens, attica
  • δημοσιεύτηκε πριν 4 ημέρες
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  • παροχές

    Our client offers the following benefits for this Italian Customer Service Advisor (m/f) role:

    • A competitive benefits package 
    • Performance or / and once-off bonuses
    • Two (2) extra salaries throughout the year (one salary in Christmas, half in Easter, half in summer)
    • Relocation package in case you reside abroad or anywhere else in Greece (flight ticket, transfer from the airport, hotel accommodation, support to find an apartment, real estate agency fee coverage)
    • Training program for the first weeks of your employment
    • Career development opportunities
    • Employee relations department supporting you with integrating to the Greek system

  • κύριες αρμοδιότητες

    Responsibilities of an Italian Customer Service Advisor (m/f) include:

    • Multitask by responding to customer inquiries via incoming calls, email and / or online chats
    • Maintain solid customer relationships with the Italian clientele 
    • Troubleshoot and resolve mobile and computer issues with speed 
    • Delight and surprise customers with your knowledge and expertise in order to exceed their expectations
    • Handle stressful calls with grace and professionalism
    • Show empathy while dealing with frustrated customers 
    • Represent the company as a proud ambassador 

  • προσόντα

    An Italian Customer Service Advisor (m/f) will need to possess the following qualifications:

    • Native or excellent level in Italian
    • Fluency in English
    • PC literacy

  • δεξιότητες

    • High adaptability in dynamic working environments & rotating shifts
    • Strong communication skills, both written and verbal
    • Client-centric mindset

  • εμπειρία

    Previous working experience in a similar role is not required.

  • Πληροφορίες

    If you, or a friend, are interested in applying for the position of Italian Customer Service Advisor (m/f), we want to hear from you today! Apply online by clicking the "Apply now" button!

    Do you have some questions first? If so, don't hesitate to contact me, Iris Dick, at multilingual@randstad.gr or at +306948754963 and either myself or one of my colleagues will gladly be at your disposal!

    Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview.  All applications are considered strictly confidential.

    #remote #workfromhome

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Iris Dick

iris dick

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