randstad business principles.

Based on our core values

  • to know

    We are experts. We know our clients, talent, suppliers and other business partners, and we know that it’s often the details that count the most.

    • We know and comply with international human rights principles, Randstad’s internal policies and procedures, and the laws that govern our business.
    • We know and comply with competition and antitrust laws.
    • We know and comply with the laws on insider trading and market abuse of Randstad’s shares or securities.
    • We make sure that our records (including those containing personal information) are created, collected, used, stored and
      destroyed securely and in accordance with the law, including data protection legislation.

  • to serve

    We succeed through a spirit of excellent service, exceeding the core requirements of our industry.

    • We conduct business in a fair and ethical manner and avoid any situation that could create a conflict of interest, or the
      appearance of conflict, between the interests of Randstad and our private interests.
    • We do not offer, pay or accept bribes or anything of value that could create undue influence or the appearance of
      inappropriate behavior.
    • We do not offer or accept gifts or hospitality or anything of value that could create undue influence or the appearance
      of inappropriate behavior.

  • to trust

    We are respectful. We value our relationships and treat people well.

    • We treat others fairly, act with care and consideration, respect human rights and ensure fair labor conditions. We value
      respect in the workplace and do not tolerate any form of harassment or abusive conduct.
    • We respect the right to privacy, ensure that confidential information is kept confidential, and do not abuse the
      confidential information of others.
    • We treat all personal data in an appropriate and lawful manner, respecting the rights and interests of each individual. We are
      committed to the ethical and responsible use of AI.
    • We do not misuse Randstad property, including hardware, software, systems and databases, for personal purposes.

       

  • simultaneous promotion of all interests

    We see the bigger picture, take our social responsibility seriously and  are committed to be the most equitable and specialized talent company. Our business should always benefit society as a whole.

    • We value inclusion and belonging.  We are committed to equal opportunities and do not discriminate, including on the grounds of race, color, religion, ancestry, national origin, age, sex (including pregnancy), sexual orientation, gender identity or expression, marital status, disability, veteran status, service in the uniformed services, citizenship status, genetic information or any other status protected by applicable law.
    • We do not engage with anyone who is connected with terrorism or other criminal activities, or subject to sanctions. 
    • We do not sponsor or make contributions or donations to any candidate for public or private office, or public international organizations, to political parties or to other political interests on behalf of or for the benefit of Randstad, either directly or indirectly.

  • striving for perfection

    We always seek to improve and innovate. We are here to delight our clients and talent in everything we do, right down to the smallest detail. 

    • We regard health and safety in our business as the utmost priority. We are committed to providing and maintaining a healthy and safe work environment and promoting mental health and well-being at work. This includes both Randstad representatives and our talent working at client premises.
    • We maintain and provide full, fair, timely, accurate and understandable contracts, employment conditions, records and financial information. 
    • We take into account and seek to  minimize the environmental impact of our business.

Anyone who suspects a breach of these Business Principles can make use of the Misconduct Reporting Procedure to report their concerns to Randstad. If an employee or talent suspects a breach of these Business Principles, they should first raise their concerns through the normal (local) reporting channels, either through local management lines or regular local contacts, such as via HR, legal, identified confidants, complaint desks, the local integrity officer, etc.

If such local reporting channels are likely to be inappropriate or ineffective, or if the person making the report feels uncomfortable speaking about their concerns directly, they may use the Integrity Line (Randstad Misconduct Reporting Procedure for further details), but this should be considered as a last resort. All concerns reported to the Integrity Line will be treated confidentially and with the complete assurance that there will be no retaliation against the person filing a complaint in good faith. 

Reports will be investigated promptly and corrective action will be taken where required to resolve issues satisfactorily. Although reports to the Integrity Line can be submitted anonymously, revealing your identity greatly facilitates the investigation of the report.