mobility operations specialist.

The company offers to the Mobility Operations Specialist :

• Competitive salary
• Growth and career development opportunities in the leasing industry
• Friendly and supportive working environment 
• Private health insurance
• Hybrid working model

As a Mobility Operations Specialist your main responsibilities include :

• Answer queries and provide exceptional customer support through phone and email 
• Deliver customer service by managing the replacement process end-to-end
• Maintain compliance with internal policies and operational standards
• Share customer feedback to identify improvement opportunities and enhance operational performance
• Allocate vehicles to reservations by effectively balancing specific customer requirements with operational cost efficiency
• Align consistently with external service partners and Rent-a-Car suppliers to ensure high-quality service delivery
• Resolve customer concerns and manage complaint handling processes to ensure maximum satisfaction and timely resolution
• Organize daily operational schedules to ensure seamless vehicle preparation and timely delivery to all customers
• Provide on-site support at the mobility station by managing vehicle pick-ups and conducting thorough return inspections

The Mobility Operations Specialist should have :

• Bachelor’s degree in Business, Logistics, or Automotive Engineering or related field.
• At least 2 years of experience in the automotive, leasing, or mobility sector.
• Fluency in both Greek and English (written and verbal).
• Team spirit, collaborative approach and with multi-tasking abilities.
• Excellent communication skills.
• Familiarity with CRM systems and operational workflows is a plus.

Αt least 2 years of experience  in mobility services, fleet management, automotive operations, or

Do you believe that you are the perfect fit for the Mobility Operations Specialist position? Apply today and take your career to the next level! 

Have some questions first? Call at +30 6952371220 and ask for Gkavagia Marianna. Otherwise, feel free to contact me at mgkavagia@randstad.gr.

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.