marketing communication and customer insights coordinator.

Zeniθ offers the following employee benefits:

• Competitive salary and benefits package upon qualifications
• Private medical insurance
• Private pension plan
• Monthly ticket restaurant, besides the salary package
• Specific educational package for every job role, financed by the company
• Monthly wellness allowance
• Employees’ discount program on company’s products (gas & electricity)
• Hybrid model of work
• Welcome pack with all the necessary IT equipment
• Multinational, friendly, and free of any kind of discrimination working environment
• Career growth opportunities upon performance appraisal

The Marketing, Communication & Customer Insights Coordinator will:

• Participate in and oversee the implementation of marketing activations, including exhibitions and major events
• Liaise with agencies to support promotional actions and ensure smooth execution of assigned projects.
• Provide reporting for projects and events, summarizing key outcomes and learnings.
• Actively participate in the development of the annual communication plan.
• Contribute over-and-above ideas and recommendations throughout the year, evaluating partner proposals and industry trends.
• Own assigned projects and assess their effectiveness based on KPIs such as ROI, sales impact, lead generation, awareness metrics, and additional indicators defined per initiative.
• Monitor market trends, research customers’ markets, and competitors' activities regarding communication.
• Maintain daily collaboration with the creative agency to brief, develop, and deliver communication materials aligned with strategy.
• Ensure that creative output meets required specifications, timelines, and brand direction.
• Review and validate materials from partners, agencies, and suppliers to ensure full compliance with ZeniΘ brand guidelines.
• Coordinate the production and delivery of all communication assets across touchpoints.
• Manage requests related to native articles, interviews and press opportunities, ensuring accurate coordination with journalists and media partners.
• Actively participate in the development and execution of PR events, press activities, and media engagement initiatives.
• Support media training activities in collaboration with internal and external stakeholders.
• Contribute to the company’s crisis management team by providing communication support and assisting in the preparation of relevant messaging.
• Participate in the annual Customer Satisfaction Survey, supporting execution and results interpretation.
• Gather and share insights that contribute to communication and experience improvements.
• Collaborate with key internal teams (Product Development, Sales, Retail Operations) to ensure consistent communication implementation across channels.
• Support internal communication processes and participate in relevant training initiatives.
• Contribute to corporate training needs by preparing or delivering communication-related material when required.

The ideal candidate for the role of the Marketing, Communication & Customer Insights Coordinator should have the following:

• Excellent communication skills both oral and written.
• Attention to detail.
• Excellent time management.
• Well organized with an understanding of priorities and changing demands.
• Friendly and professional demeanor.
• Multitasking and being able to work under pressure.
• High level of professionalism and an appreciation for the confidentiality and sensitivity of information received and handled.
• Strong interpersonal skills and ability to build relationships with stakeholders, including staff, board members and external partners.
• Reliability and confidentiality
• Team spirit.
• Bachelor’s degree.
• A Masters' degree would be an asset.
• Computer literate (MS Office, Internet).
• Very good knowledge of English.

At least 3 years of prior work experience in a similar position.

ZeniΘ is committed to providing a safe, flexible and respectful environment for all employees and clients, free from all forms of discrimination, bullying and sexual harassment. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best, regardless of race, ethnicity, color, religion, creed, gender, pregnancy, national origin, nationality, age, physical and mental disability, maritalstatus, sexual orientation, and any other characteristic.Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.

Maria Tsatsaroni

2166001383