customer support representative.

The company offers to the Customer Support Representative:

• Competitive salary package
• Dynamic work environment
• Hybrid model of work

The Customer Support Representative will have the below responsibilities:

• Handle all client inquiries and provide order information
• Receive, process and monitor customer orders using SAP, ensuring accuracy and completion
• Manage and ensure the timely processing and delivery of orders
• Coordinate special customer requirements, such as product returns, sample shipments, and pricing lists
• Collaborate with internal teams (Sales, Logistics) for smooth operations
• Maintain accurate records of all customer interactions and transactions
• Ensure compliance with corporate policies and maintain data accuracy

For the Customer Support Representative role you need to have:

• Bachelor's degree
• Minimum 3 years’ experience in customer service or order processing
• Excellent English (written & spoken)
• SAP and MS Office proficiency
• Strong organizational and  communication skills
• Results-driven with a proactive and team-oriented mindset

• Mindset for continuous improvement
• Strong analytical and organizational abilities
• Keen attention to detail and precision
• Proactive and self-driven approach
• Excellent communication skills with the ability to collaborate across multiple teams
• Strong problem-solving capabilities
• Customer-focused mentality
• Ability to manage multiple tasks effectively
• Thrives in fast-paced, high-pressure environments

3+ years of experience in Customer Service role

If you believe your profile could be a good match for the Customer Support Representative role, apply now!

For more information on the Customer Support Representative role, you can contact Vasiliki Chatzitheochari Monday to Friday at +30 6946333279 from 09:00 a.m. - 17:00 p.m.

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.