account support in german, greece - kolonaki

Δημοσίευση
Επικοινωνία
georgia eleftheriadou, randstad hellas
Τύπος εργασίας
μόνιμη
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Περισσότερες πληροφορίες για αυτή τη θέση εργασίας

Δημοσίευση
Τοποθεσία
kolonaki, αττική
Κλάδος
εξυπηρέτηση πελατών
Τύπος εργασίας
μόνιμη
Κωδικός θέσης εργασίας:
25712
Επικοινωνία
georgia eleftheriadou, randstad hellas

Περιγραφή εργασίας

This is for all the local German & English speakers who are based in Athens, Greece!

Are you great with people, & really fluent in both German & English? Do you enjoy handling fast challenging situations & providing support in regard to the account of the customers?

If you want to take advantage of your previous working experience in the customer service field & join a trusted & fast-growing firm with offices in the centre of Athens, then look no further!

Our client has grown to a large international investment firm & been transformed to a true industry leader, striving for the opportunity to help everybody realize their investment goals, like only a big broker can.

Read below for more information and apply now!

Have some questions first? Randstad's multilingual recruitment team invites you to participate at our online live chat event for this position! We hold two recruitment chats every week:

Every Tuesday between 16:00 and 17:00 (GMT +2). Register here.
Every Thursday, between 11:00 and 12:00 (GMT +2). Register here.

You will have the opportunity to e-meet our team & ask any question that needs to be resolved before applying for the position. It is easy and free as all you need to do is to register to one of the links above by using your smartphone, tablet or computer and join our live chat session. No need to download an app or software.

παροχές

What benefits you will be entitled in this Account Support in German role:

  • Competitive benefits package
  • Indefinite contract
  • Work-from-home till the situation gets back to normal
  • No weekends
  • Intellectually stimulating work environment (less than 5% turnover)
  • International training opportunities

αρμοδιότητες

What your tasks will be in this Account Support in German role:

  • Dealing with clients’ inquiries via live chat, email & telephone (by prioritization)
  • Performing account analysis & taking actions as required
  • Promoting available products & new features services to account owners
  • Developing & maintaining excellent relationships with prospective & existing clients
  • Cooperating effectively with other departments as required
  • Contributing to team effort by achieving targeted results

προσόντα

You’ll be an excellent fit in this Account Support in German role in case you possess:

  • Fluency in both German & English (at least C1-C2 level in both languages)
  • Client handling experience (in the financial services sector) would be definite a plus
  • Ability to switch tasks & raise/complete "tickets" with speed & efficiency
  • Outstanding communication & comprehension skills
  • PC literacy & fast typings skills

πληροφορίες

If you, or a friend, are interested in applying for the position of Account Support in German, we want to hear from you today! Apply online by clicking the "Apply now" button!

Do you have some questions first? If so, don't hesitate to contact me, Georgia Eleftheriadou Karica, at multilingual@randstad.gr or at +30 2166001372 and either myself or one of my colleagues will gladly be at your disposal!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview.  All applications are considered strictly confidential.