technical support engineer - athens' southern suburbs

posted
contact
argyro paroulidou, randstad hellas
job type
permanent
apply now

job details

posted
location
athens' southern suburbs, attica
sector
information technology
job type
permanent
reference number
17864
contact
argyro paroulidou, randstad hellas

job description

Do you have up to 1 year of professional experience in technical support in call center environment and you wish to make the next step in your career? Are you interested in joining a healthy working environment with great perspectives? Then, apply now for this opportunity!

benefits

The company offers for the Technical Support role:

  • friendly working environment
  • work life balance
  • multiple career opportunities for further personal development (if you want a future career in development, systems & network administration etc)

responsibilities

As a Technical Support Engineer you will be responsible for:

  • support corporate customers & users, delivering the best customer experience
  • respond to calls,emails and online chat requests for technical support
  • diagnose technical issues and export reports when needed using SQL
  • train customers in the company's technological products

requirements

The successful Technical Support Engineer will have the following skills:

  • Bachelor Degree in Information Technology, Computer Science or in relevant field
  • Maximum 1 year of working experience in technical support roles in call centers
  • Customer-centric approach
  • Excellent listening and verbal communication skills (in Greek & English) to understand customer complaints and clearly relay solutions to technical problems
  • Very good SQL knowledge
  • Fulfilled military obligations for male candidates!

information

I am Argyro and these are my contact details to discuss it further: 2166001353 or aparoulidou@randstad.gr

Apply Now! :)

In case that your application advances to the next stage, you may be automatically invited to submit a video, answering a few interview questions.

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​All applications are considered strictly confidential.