russian customer care advisor in αθήνα

posted
contact
nikos perrakis, randstad hellas
job type
permanent
apply now

job details

posted
location
αθήνα
sector
customer service
job type
permanent
reference number
11906
contact
nikos perrakis, randstad hellas
apply now

job description

Native Russian speaker living in Athens, Greece? Are you looking for full time work acting as a Russian Customer Care Advisor? Do you have a technical mindset and knowledge of computers? Are you looking to get your foot in the door of a fantastic organization based in Athens, Greece and focused on the growth of their people?

Well, if you've said yes to all of the above, I think that it's time for you to apply! In this role, you will provide exceptional Customer Service support in the Russian language.

benefits

The company offers ​the following benefits for this Russian Customer Care Advisor position:

  • You will join a multinational company that operates globally
  • Great benefits package, including paid training using the latest technology
  • Career development opportunities
  • You will work in a vibrant and energetic Athens office with a real team focus

responsibilities

Your tasks as a Russian Customer Care Advisor will include:

  • Act as the first point of contact for all Russian speaking clients
  • Respond and record customer inquiries raised through free phone lines for customers and chats.
  • Ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy.
  • Troubleshoot through the use of open questions, support documents and system training
  • Be able to offer recommendations to common problems or frequently asked questions

requirements

In order for your profile to match this Russian Customer Care Advisor role, you need to have the following skills:

  • Be familiar with high-tech gadgets and customer service
  • Speak Russian to native standard and English at a very good level
  • Have communicative and outgoing personality
  • Possess a valid EU work permit

information

If this sounds like you or someone you know, we want to hear from you today! Apply online by clicking the "Apply now" button!

Have some questions first? Feel free to contact our multilingual unit at multilingual@randstad.gr or at +30 2106770523.


Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.