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reservation sales manager in ios, cyclades + athens

maria stavraki, randstad hellas
job type
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job details

ios, cyclades + athens, south aegean
travel & tourism
job type
reference number
maria stavraki, randstad hellas
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job description

Do you consider yourself as an expert in Hospitality industry and capable of working as Reservations Sales Manager with indefinite contract? Grab the most exciting career opportunity in hotel tourism industry for 2018! If you demonstrate proven professional experience in Reservations department, apply now!

Work as a Reservations Sales Manager at a 5-star boutique hotel that belongs to Small Luxury Hotels of the World (SLH); you will be spending summer season in Ios, a greek island in Cyclades and you will be working at our client's premises based in Athens during winter. 


Our client offers the following benefits for this Reservations Sales Manager position:

  • Very attractive remuneration package including accommodation in Ios greek island
  • Indefinite employment contract
  • Training and career development opportunities
  • Dynamic, luxury and highly professional environment


What does this role of Reservations Sales Manager entail?

  • Ensure all reservation and front office functions  are processed in a pleasant, professional and efficient manner
  • Monitor reservation modifications and update updated the property management system immediately and accurately
  • Achieve customer satisfaction and revenue goals while taking guests through the booking process
  • Assist the hotel manager with budgeting, forecasting, and hiring by creating daily, weekly, monthly and yearly reports
  • Demonstrate fully knowledge about hotel guest rooms, rates, promotions, amenities, programs, hotel facilities and services
  • Keep records of room availability, rates, amendments, daily reservation pickup, rooms on book, cancellations, no-show, etc.
  • Track reservations from online hotal channels, hotels' website and other third parties co-operations
  • Adjust pricing rates according to suggestions from yield or revenue management systems
  • Undertake the marketing and sales functions by preparing and implementing an action plan in coordination with the hotel’s management
  • Get involved with hotel’s media relations by preparing and distributing press releases to greek and international channels to boost publicity
  • Create, develop and manage effectively business relationships with travel agents, tour operators and corporate accounts
  • Utilize all promotional opportunities provided by Small Luxury Hotels (SHL) of the World to their member hotels
  • Adhere to hotel's credit and reservations policies by ensuring  proper billing instructions and payment methods


     If you possess the following skills, the position of Reservations Sales Manager is just the right one for you:

    • BA/MSc degree in Hospitality & Tourism or Business Administration 
    • Minimum 3 years of experience in reservations department preferably in boutique hotels
    • Exceptional use of Fidelio and PC literacy (MS Office)
    • Fluency in both English and Greek language
    • Self-motivated, enthusiastic with strong interpersonal skills
    • Strong customer-focused approach and numerical acumen
    • Commitment to providing world class service to valuable customers
    • Experience of handling customers contact and resolving queries
    • Being proactive and aware of the business needs


    Does this sound like you or someone you know that want to work as a Reservations Sales Manager? We want to hear from you today! Apply online now!

    Maria Stavraki

    Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.