regional customer service head - koropi

posted
contact
Ioanna Zygogianni, Randstad Hellas
job type
permanent
apply now

job details

posted
location
koropi, attica
sector
customer service
job type
permanent
reference number
31499
contact
Ioanna Zygogianni, Randstad Hellas
phone
+30 6940271795

job description

This is a Regional Customer Service Ηead position within a leading company in the fabrication industry. Are you an inspirational leader to act as the head of a departement and coordinate day-to-day tasks? Do you enjoy working closely with teams and empower them to deliver effectively and efficiently the assigned projects? 

If you accept this career challenge to work as a Regional Customer Service Head and don't want to miss it, apply now!

benefits

Our client offers for the Regional Customer Service Head position:

  • competitive salary package
  • an organized, structure work environment
  • career development opportunities
  • friendly human-centric working ambiance

responsibilities

As an Regional Customer Service Head your responsibilities will include:

  • management of personnel, including capacity planning, performance monitoring, appraisals, objective setting, and development plans
  • coaching and developing staff with regards to  job requirements and customer service skills
  • cyclical reporting of staff’s performance of other countries also,and perfect cooperation with sales and management teams
  • taking prompt corrective action to deal with unforeseen circumstances and advising customer on alternate port options and seeking technical advice if appropriate before recommending alternate product
  • engages in recommendations and implementation of regional and global process improvements within the CSR community and the business at large

qualifications

If you want to put in your candidacy for the Regional Customer Service Head position you should have:

  • excellent verbal and written communication skills in English 
  • microsoft office skills and ERP platform experience
  • good level of communication in French or Spanish  

skills

  • ability to effectively and efficiently interact cross culturally
  • highly organized with ability to meet deadlines through good time good at management and allocation of priorities

experience

  • 5 years of relevant managerial customer service experience

information

If you believe your profile could be a good match to this Regional Customer Service Head, apply now! 

Have some questions first? Call our office at +30 216 6001344 and ask for Ioanna Zygogianni. Otherwise, feel free to contact me at izygogianni@randstad.gr  #clientservicesgr  #jobscustomerservicegr

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.