portuguese customer support agent - kolonaki

posted
contact
Daphnee Stephanaki, Randstad Hellas
job type
permanent
apply now

job details

posted
location
kolonaki, attica
sector
customer service
job type
permanent
reference number
13545
contact
Daphnee Stephanaki, Randstad Hellas
phone
​+30 2166001317

job description

Are you a native Portuguese speaker with an advanced knowledge of the English language? Are you based in Athens, Greece?

Are you looking for a new work from home job opportunity in Athens where you will have the chance to take advantage of your previous working experience in the customer support field & not only and join a trusted international investment firm with offices in the centre of Athens?

If yes, then look no further! Read below for more information and apply now!

Our Multilingual Recruitment team invites you to participate at our online live chat events that take place twice per week for this opportunity! We hold two recruitment chats every week as stated below:

Every Tuesday between 16:00 and 17:00 (GMT +3). Register here.Every Thursday, between 11:00 and 12:00 (GMT +3). Register here.

You will have the opportunity to e-meet our team & ask any question that needs to be resolved before applying for the position. It is easy and free as all you need to do is to register to one of the links above by using your smartphone, tablet or computer and join our live chat session. No need to download an app or software.

benefits

What benefits you will be entitled as Portuguese Customer Support Agent - Home Office:

  • Attractive remuneration package
  • Indefinite contract
  • Private health insurance
  • Opportunity to work from home along with the necessary equipment
  • Continuous personal development and international training opportunities

responsibilities

Your responsibilities as a Portuguese Customer Support Agent - Home Office will be the following:

  • Dealing with clients’ inquiries via live chat, email and telephone
  • Performing personal clientele analysis and taking actions as required
  • Handling client inquiries appropriately and ensuring that high level service is provided
  • Developing and maintaining excellent relationships with prospective and existing clients
  • Cooperating effectively with other departments as required
  • Contributing to team effort by achieving targeted results

qualifications

You’ll be an excellent fit as a Portuguese Customer Support Agent - Home Office in case you possess:

  • A native level of Portuguese
  • Fluency in English
  • PC literacy and knowledge of financial terms would be a plus 
  • Valid work permit in Greece

skills

  • High adaptability in dynamic working environments & rotating shifts
  • Strong communication skills, both written and verbal
  • Client-centric mindset

experience

No previous working experience in a similar role is required.

information

If you, or a friend, are interested in applying for the position of Portuguese Customer Support Agent - Home Office, we want to hear from you today! Apply online by clicking the "Apply now" button!

Do you have some questions first? If so, don't hesitate to contact me, Daphnee Stephanaki, at multilingual@randstad.gr or at ​+306940669387 and either myself or one of my colleagues will gladly be at your disposal!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview.  All applications are considered strictly confidential.