portuguese customer service representative - thessaloniki

posted
contact
stephanie mela, randstad hellas
job type
permanent
apply now

job details

posted
location
thessaloniki, central macedonia
sector
customer service
job type
permanent
reference number
18312
contact
stephanie mela, randstad hellas

job description

Are you a fluent Portuguese speaker with an advanced level of English?

How does the idea of a multinational company expanding in Thessaloniki sound to you? Were you seeking the opportunity to take advantage of your exceptional Portuguese language skills without a relocation to a new city or country needed?

Then, look no further cause this is your chance. Our client, a soon to be established company in Thessaloniki, is looking for a fantastic Portuguese speaking Customer Service Representative to join them on this new journey in Greece.

Do you want to know how COVID-19 has affected the recruitment process and when will you be in a position to relocate to Greece?

Our Multilingual Recruitment team invites you to participate at our online live chat events that take place twice per week for this opportunity! We hold two recruitment chats every week as stated below:

Every Tuesday between 16:00 and 17:00 (GMT +2). Register here.
Every Thursday, between 11:00 and 12:00 (GMT +2). Register here.

You will have the opportunity to e-meet our team & ask any related to COVID-19 situation question but not only. It is easy and free as all you need to do is to register to one of the links above by using your smartphone, tablet or computer and join our live chat session. No need to download an app or software. We remain at your disposal in case you need any guidance at multilingual@randstad.gr or at +30 2106770523.

benefits

As a Portuguese Customer Service Representative, you will be offered:

  • A competitive monthly salary
  • Relocation support to those residing outside of Greece, accommodation bonus for the first months of living in Thessaloniki
  • Food and transportation voucher
  • Continuous career development opportunities
  • Parties, festivals & many events throughout the year

responsibilities

As a Portuguese Customer Service Representative, your daily routine will include to:

  • Deliver timely, accurate and professional customer service to all customers by email, chat, or phone in the Portuguese language
  • Provide world-class service to customers in an accurate, efficient and respectful manner on every call as measured by different performance metrics
  • Research and resolve issues reported by the client's end-users
  • Document all information on customer interaction system according to standard operating procedures
  • Ensure that all logins and passwords (both internal & external) are kept confidential. 

requirements

In order to hack your path to success as a Portuguese Customer Service Representative, you must:

  • Be fluent in Portuguese and an advanced speaker of English
  • Research and review issues and communicate effective solutions
  • Show empathy to customers as you determine a solution to their needs
  • Be flexible to work some weekends and evenings
  • Self-motivated and willing to join a fast-paced startup environment
  • Demonstrate literacy with Google Suite Applications and moderate level in Excel

information

Still here? Upload your CV by creating a profile through our website and our Randstad Multilingual Recruitment team in Greece will contact you right away giving you the chance to prove that you are the Portuguese speaking Customer Service Representative we are looking for!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.