portuguese customer service agent - athens

posted
contact
daphnee stephanaki, randstad hellas
job type
permanent
apply now

job details

posted
location
athens, attica
sector
customer service
job type
permanent
reference number
12467
contact
daphnee stephanaki, randstad hellas

job description

Are you a native Portuguese speakerAre you great with people, and perfectly fluent in Portuguese? Are you a dedicated problem solver and you would like to work in a multinational team environment? 

Well, the opportunity you are looking for is right ahead. As a Portuguese Customer Service Agent, you will provide excellent Service support in the Portuguese language.   

Do you want to know how COVID-19 has affected the recruitment process and when will you be in a position to relocate to Greece?

Our Multilingual Recruitment team invites you to participate at our online live chat events that take place twice per week for this opportunity! We hold two recruitment chats every week as stated below:

Every Tuesday between 16:00 and 17:00(GMT +3). Register here.
Every Thursday, between 11:00 and 12:00 (GMT +3). Register here.

You will have the opportunity to e-meet our team & ask any related to COVID-19 situation question but not only. It is easy and free as all you need to do is to register to one of the links above by using your smartphone, tablet or computer and join our live chat session. No need to download an app or software. We remain at your disposal in case you need any guidance at multilingual@randstad.gr or at +30 2106770523.

***Please note that in case you are a local candidate, based in Greece, hiring will be immediate as the current needs, remain urgent, no matter the situation, so what's best than grabbing the chance and applying now.***

benefits

The company offers for the Portuguese Customer Service Agent position:

  • Excellent salary (14 salaries per year)
  • First class ongoing training and development
  • Career development opportunities
  • Relocation package in case you reside outside of Greece
  • You will join a multinational market leading call centre company
  • Work in a vibrant and energetic Athens office with a real team focus
  • Free Greek language lessons
  • Multicultural and modern working environment
  • Onsite canteen and casual dress code
  • Employee relations team to assist you with integrating to the Greek lifestyle & culture
  • Fun interactive activities organised within the team (team events, excursions, themed parties, sporting events, etc
  • and much, much more

responsibilities

If you are to assume the role of the Portuguese Customer Service Agent you will offer your expertise in various situations. Your main duties will include:

  • Act as the first point of contact for all Portuguese speaking clients
  • Interpret and identify the customer’s needs and respond appropriately and professionally
  • Ensure client complaints are dealt with and logged in line with the company’s complaints escalation policy
  • Be able to liaise with the team leader to resolve any customer technical issues
  • Solidify, maintain and sustain customer relations through customer service and technical support

requirements

In order for your profile to match the Portuguese Customer Service Agent role, you should provide:

  • Excellent verbal and written communication skills in Portuguese
  • Proficient user of the English language
  • Be positive, upbeat and thrive on helping others in a fast and friendly way
  • Familiar with latest technology trends

information

If this sounds like you or someone you know, we want to hear from you today! Apply online for the position Portuguese Customer Service Agent by clicking the "Apply now" button!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.