order desk support in αττική

posted
contact
dimitra zoga, randstad hellas
job type
permanent
apply now

job details

posted
location
αττική, attica
sector
engineering, logistics, production & manufacturing
job type
permanent
reference number
12008
contact
dimitra zoga, randstad hellas
apply now

job description

Are you a young Order Desk Support specialist? Do you have strong organizational, communication and multitasking skills? Are you interested in joining a well known global organisation? 

If your answer to all the above is yes, please apply below!

benefits

The company offers the following benefits for this Order Desk Support position:

  • Friendly working environment
  • Work with experienced personnel
  • Plenty of opportunities to evolve your career within an attractive and dynamic environment
  • Work within a Multinational, corporate environment

responsibilities

The main goal of the Order Desk Support position will be to create best-in class experience for the customers.

As an Order Desk Support specialist in this role, your main responsibilities will be the following:

  • Providing customer service to the dedicated customers
  • Dealing with all requests of the customers
  • Managing order-to-cash process
  • Managing phase out/phase in process during order management
  • Managing direct deliveries orders
  • Checking product availability of the orders
  • Coordination with sales, demand planning, logistics and credit controllers
  • Coordination of activities with customer service & DP team leader
  • Managing return and refusal according to company standards and policy
  • Cross selling/up selling of accessories & consumables
  • Working in company systems & tools (e.g. SAP, CRM, REX, etc.)
  • Managing order management for spare parts

requirements

The position of Order Desk Support specialist  is just the right one for you if you possess the following skills:

  • Experience in customer service area
  • Knowledge of SAP
  • English and Greek language skills
  • Problem solving skills
  • Service & result oriented
  • Proactive
  • Agile
  • Fast learner with willingness to grow


information

If you believe your profile could be a good match to this Order Desk Support position, apply now! For more information, you can contact Dimitra Zoga at +30 2106770523

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.