nordic speaker - customer service representative - thessaloniki

posted
contact
stephanie mela, randstad hellas
job type
permanent
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job details

posted
location
thessaloniki, central macedonia
sector
customer service
job type
permanent
reference number
19817
contact
stephanie mela, randstad hellas

job description

Are you a native Norwegian, Swedish, Finnish or Danish speaker with an advanced level of English?

How the idea of a multinational company expanding in Thessaloniki sounds to you? Were you seeking the opportunity to take advantage of your exceptional language skills without a relocation to a new city or country needed?

Then, look no further cause this is your chance. Our client, a newly established company in Thessaloniki, is looking for a fantastic Nordic speaking Customer Service Representative to join them on this new journey in Greece.

benefits

As a Nordic Speaker - Customer Service Representative, you will be offered:

  • A competitive monthly salary
  • Relocation support to those residing outside of Greece, accommodation bonus for the first months of living in Thessaloniki
  • Food and transportation voucher
  • Continuous career development opportunities
  • Parties, festivals & many events throughout the year

responsibilities

As a Nordic Speaker - Customer Service Representative, your daily routine will include to:

  • Deliver timely, accurate and professional customer service to all customers by email, chat, or phone in Norwegian / Swedish / Finnish / Danish language
  • Provide world-class service to customers in an accurate, efficient and respectful manner on every call as measured by different performance metrics
  • Research and resolve issues reported by the client's end-users
  • Document all information on customer interaction system according to standard operating procedures
  • Ensure that all logins and passwords (both internal & external) are kept confidential. 

requirements

In order to hack your path to success as a Nordic Speaker - Customer Service Representative, you must:

  • Be fluent in Norwegian / Swedish / Finnish / Danish and an advanced speaker of English
  • Research and review issues and communicate effective solutions
  • Show empathy to customers as you determine a solution to their needs
  • Be flexible to work some weekends and evenings
  • Self-motivated and willing to join a fast-paced startup environment
  • Demonstrate literacy with Google Suite Applications and moderate level in Excel

information

Still here? Upload your CV by creating a profile through our website and our Multilingual Recruitment team (multilingual@randstad.gr) will contact you right away giving you the chance to prove that you are the Nordic speaking Customer Service Representative we were looking for!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.