live chat agent (german, italian, french, english, spanish, dutch) - athens

posted
contact
pari katiridou, randstad hellas
job type
permanent
apply now

job details

posted
location
athens, attica
sector
customer service
job type
permanent
reference number
12143
contact
pari katiridou, randstad hellas

job description

Are you pro in chatting? Do you find yourself motivated by helping people each and everyday? Have you ever imagined yourself working as a Live Chat Agent in German or any of ItalianFrench, English, Spanish, Dutch language? Are you interested in a multinational company located in a sunny country?

If you are looking for a combination of all of this and you are also tech-driven, then just relax and read!

In this role, based here in Athens, Greece, you will provide excellent Live Chat Support in one of the languages above. 

Do you want to know how COVID-19 has affected the recruitment process and when will you be in a position to relocate to Greece?

Our Multilingual Recruitment team invites you to participate at our online live chat events that take place twice per week for this opportunity! We hold two recruitment chats every week as stated below:

Every Tuesday between 16:00 and 17:00 (GMT +3). Register here.
Every Thursday, between 11:00 and 12:00 (GMT +3). Register here.

You will have the opportunity to e-meet our team & ask any related to COVID-19 situation question but not only. It is easy and free as all you need to do is to register to one of the links above by using your smartphone, tablet or computer and join our live chat session. No need to download an app or software. We remain at your disposal in case you need any guidance at multilingual@randstad.gr or at +30 2106770523.

benefits

The company offers for this Live Chat Agent position:

  • Excellent salary (14 salaries per year)
  • First class ongoing training and development
  • Career development opportunities
  • Relocation package in case you reside outside of Greece
  • You will join a multinational market leading call centre company
  • Work in a vibrant and energetic Athens office with a real team focus
  • Free Greek language lessons
  • Multicultural and modern working environment
  • Onsite canteen and casual dress code
  • Employee relations team to assist you with integrating to the Greek lifestyle & culture
  • Fun interactive activities organised within the team (team events, excursions, themed parties, sporting events, etc
  • and much, much more

responsibilities

Your tasks as a Live Chat Agent will include:

  • Act as the first point of contact for all the German, Italian French, English, Spanish, Dutch speaking clients
  • Respond quickly and accurately to customer inquiries via the live chat program
  • Communicate clearly, effectively and with empathy to customers through live chatting
  • Be able to offer recommendations/solutions to common technical problems or frequently asked questions
  • Work effectively as part of a team, developing effective and supportive relationship

requirements

In order for your profile to match this Live Chat Agent role, you need to have the following skills: 

  • Excellent typing skills in one of the aforementioned languages.
  • Adequacy in English
  • Strong communication skills, ability to organize thoughts, clear communication.
  • General computer knowledge and solid keyboarding skills (Technical Mindset)

information

If this Live Chat Agent position sounds like you or someone you know, we want to hear from you today!

Hurry up and apply online by clicking the "Apply now" button!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.