japanese customer service agent - athens

posted
contact
Natalia-Angeliki Antoniadou, Randstad Hellas
job type
permanent
apply now

job details

posted
location
athens, attica
sector
customer service
job type
permanent
reference number
18661
contact
Natalia-Angeliki Antoniadou, Randstad Hellas
phone
+30 2106770523

job description

"Work from home" is the new normal in the business world!

Are you a native Japanese speaker? Are you interested in working from home from anywhere in Greece whilst avoiding the daily commute to the office?

This is a remote full-time job opportunity all over Greece where we are accepting applications from candidates currently living in Greece or are looking at working & relocating to Greece.

You will have the chance to serve the Japanese speaking clients of the most well-known companies worldwide in the fields of technology, banking, telecommunications, automotive or domestic appliances.

Our Multilingual Recruitment team invites you to participate at our online live chat events that take place twice per week for this opportunity! We hold two recruitment chats every week as stated below:

Every Tuesday between 16:00 and 17:00 (GMT +3). Register here.Every Thursday, between 11:00 and 12:00 (GMT +3). Register here.

You will have the opportunity to e-meet our team & ask any questions. It is easy and free as all you need to do is to register to one of the links above by using your smartphone, tablet or computer and join our live chat session. No need to download an app or software. 

benefits

In return, the company offers to Japanese Customer Service Agents:

  • Excellent salary (14 salaries per year)
  • Relocation package to Greece (flight ticket, accommodation for a couple of weeks, real estate agency support)
  • Performance or / and once-off bonuses
  • The necessary equipment you need in order to work from home
  • Remote training program with virtual / chat sessions
  • Career development opportunities
  • Employee relations department supporting you with integrating to the Greek labor system

responsibilities

As a Japanese Customer Service Agent, your responsibilities will include:

  • ​Provide customer/technical support to​ ​all ​​Japanese callers
  • ​Receive and respond to all customer inquiries via ​inbound calls and chats
  • ​Maintain solid customer relationships by handling customer questions and concerns with speed and professionalism​
  • ​Perform data entry and use of software programs

qualifications

What are the qualifications for this Japanese Customer Service Agent role?

  • An excellent level of the Japanese language
  • A good level of the English language
  • PC literacy & excellent typing skills

skills

  • High adaptability in dynamic working environments & rotating shifts
  • Strong communication skills, both written and verbal
  • Client-centric mindset

experience

Previous working experience in a similar role is not required.

information

If you, or a friend, are interested in applying for the position of Japanese Customer Service Advisor - Work from Home, we want to hear from you today! Apply online by clicking the "Apply now" button!

Do you have some questions first? If so, don't hesitate to contact me, Parisatis Katiridou, at multilingual@randstad.gr or at +30 2166001370 and either myself or one of my colleagues will gladly be at your disposal!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview.  All applications are considered strictly confidential.

#remote #workfromhome