italian customer service advisor - travel & tourism - athens

posted
contact
George Vogiatzis, Randstad Hellas
job type
permanent
apply now

job details

posted
location
athens, attica
sector
customer service
job type
permanent
reference number
25456
contact
George Vogiatzis, Randstad Hellas
phone
​+30 216 6001304

job description

Are you fluent in Italian? Would you like to fire-up your career by working as an Italian Customer Service Advisor representing world’s largest marketplace for unique, authentic places to stay and things to do company? Join a global community support team & support hosts & guests by making things right with rebooking assistance, refunds, reimbursements, etc.

If all these sound appealing, keep reading & you realize that this Italian Customer Service Advisor role - Travel & Tourism is a chance that cannot be missed!

Our multilingual recruitment team invites you to participate to our online live chat events that take place twice per week! More precisely:

Every Tuesday between 16:00 & 17:00 (GMT +3). Register here.Every Thursday, between 11:00 & 12:00 (GMT +3). Register here.

You will have the opportunity to e-meet our team & ask any question that needs to be resolved before applying for the position. It is easy and free as all you need to do is to register to one of the links above by using your smartphone, tablet or computer and join our live chat session. No need to download an app or software.

benefits

The benefits for this Italian Customer Service Advisor - Travel & Tourism position are:

  • An overall competitive benefits package
  • Permanent contract 
  • Monthly performance bonus
  • Training & unique onboarding experience
  • Career development opportunities

responsibilities

As an Italian Customer Service Advisor - Travel & Tourism, you will have the opportunity to:

  • Manage incoming requests & ensure an utmost customer satisfaction 
  • Resolve customer enquiries regarding guest’s booking 
  • Provide accurate, valid & complete information by using the right methods/tools
  • Build sustainable relationships of trust through open & interactive communication
  • Promote additional features relevant to client’s new services

qualifications

The requirements needed for this Italian Customer Service Advisor - Travel & Tourism position are: 

  • Fluency in Italian
  • Advanced English skills 
  • PC literacy

skills

  • High adaptability in dynamic working environments & rotating shifts
  • Excellent verbal & written communication skills
  • Client-centric mindset

experience

Previous working experience in a similar role is not required.

information

If the job roleItalian Customer Service Advisor - Travel & Tourism sounds like you or someone you know, we want to reach out to us now.

Apply online by clicking the "Apply now" button & submit your application!

Do you have some questions first? If so, don't hesitate to contact me, George Vogiatzis, at multilingual@randstad.gr or at +302166001304 and either myself or one of my colleagues will gladly be at your disposal!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview.  All applications are considered strictly confidential.

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