it system specialist - athens

Konstantina Kiousi, Randstad Hellas
job type
apply now

job details

athens, attica
information technology
job type
reference number
Konstantina Kiousi, Randstad Hellas
+30 216 600 1379

job description

Are you an experienced and passionate IT System Specialist?

Would you like to make your next career step in a company with activities within the medical technology sector, as IT System Specialist? If this sounds interesting to you, then apply now!

The IT System Specialist position is full-time and permanent, based in Athens.


The company offers for the IT System Specialist position:

  • Competitive remuneration package
  • Very friendly and professional working environment
  • Further career opportunities


Your responsibilities in this IT System Specialist role will be:

  • Install new equipment with completion of installation and Startup Protocol as per guideline of Business unit
  • Establish technical solutions, maintain, and monitor EPS (Enhanced productivity services)
  • Enable all functionalities according requirement in order to execute EPS Service
  • Comply with national and local regulations and safety standards, as well as technical and operational guidelines
  • Achieve and Maintain highest level of customer care, Customer Services by supporting the customer service organizations in monitoring and troubleshooting the systems
  • Implementation of the Hardware, installation of the CIS software
  • System configuration and integration into the IT environment of the customer
  • Installation, parameterization, customizing of the offered solutions such as Clinical Information System or other digital solution
  • Analysis of the installed base development
  • Management of projects for complex Monitoring and IT solutions
  • Management of costs, timing, resources, project documentation
  • Installation of complex monitoring solutions
  • Implant the interoperability connections between devices and systems in the hospital areas
  • Configure networks and servers to provide the level of service for each solution or device, according with the customer policies and company's requirements
  • Independent investigation and rectification of damage and problem cases at the customer’s premises
  • Coordination of all internal and external departments concerned to solve customer problem and clarify manufacturer-specific questions
  • Independent support of technical installations e.g.: 1) Remote installation of patches, fixes and updates as well as remote configuration, adaptation of company's IT products and testing of software, 2) Coordination and support of on-site operations, e.g. by service technicians
  • Execution of special orders, e.g. Implementation of special customer requirements in cooperation with project management and software development
  • Participation in the Hospital IT local organizations (DSIH, congresses, etc)


The successful IT System Specialist will have the following skills:

  • Bachelor’s Degree in IT
  • Minimum 5 years of experience in IT and HIT customer service (networking, routers/switches, Windows/Linux Servers, infrastructure virtualization, DICOM/HL7/ FHIR, PDMS Systems)
  • In depth hands-on experience with installation and troubleshooting of servers, switches and storage devices
  • Experience in IT Project management
  • Hands on experience with Hyper-V and ESXi hypervisors
  • Excellent English speaking and writing skills (second language will be an advantage)
  • Good knowledge of internet security, security compliance and data privacy principles
  • Scripting knowledge
  • Experience with CIS/ERP/HIS


  • Excellent communication ability
  • Outstanding organizational and time-management skills
  • Flexibility
  • Dealing with complexity


The ideal candidate should have at least 5 years of experience in IT and HIT customer servic


If you have any questions regarding this IT System Specialist vacancy, you can contact Konstantina at 216 6001379, from Monday to Friday between 10:00 and 16:00. We look forward to receiving your application, uploading your updated English CV by clicking the 'apply now' option.

In case that your application advances to the next stage, you may be automatically invited to submit a video, answering a few interview questions.

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​All applications are considered strictly confidential.