guest service officer - σπάτα

posted
contact
apostolos koukoulidis, randstad hellas
job type
temporary
apply now

job details

posted
location
σπάτα, attica
sector
customer service
job type
temporary
reference number
16627
contact
apostolos koukoulidis, randstad hellas

job description

Do you consider yourself as an excellent communicator and a customer oriented professional in order to be the next Guest Service Officer for one of the largest multinational groups? If you love to deal face-to-face with customers,you are able to provide high quality services and build rapport with clients, this is your chance to work as a Guest Service Officer.

benefits

The company offers for this Guest Service Officer position:

  • opportunity to learn on the job and progress your career
  • gaining working experience in a well-known multinational company
  • competitive remuneration package for part time employee including many benefits
  • medical insurance according to its policies

responsibilities

As a Guest Service Officer you will be responsible for:

  • guests welcome in a professional and friendly way
  • communicating face to face or by emails/phone with clients whilst providing top-quality service
  • client inquiries handling
  • company's services and special offers promotion
  • resolving complaints effectively or escalating them to the Supervisor
  • providing proactively information to improve the ultimate value of guests' customer experience
  • collaborating with the marketing department for a variety of projects
  • making sure that the guest service area is always clean & well-organized 
  • providing excellent guest service as per company's policies and procedures

requirements

The ideal candidate for this Guest Service Officer position should have:

  • excellent command of English
  • previous experience in relative roles is highly desirable
  • professional and flexible profile
  • strong PC skills 
  • customer orientation and attention to detail
  • strong communication , verbal & writing skills
  • the ability to manage multiple tasks
  • strong organizational and sales skills

information

Does the role of Guest Service Officer sounds like you or someone you know? We want to hear from you today! Apply online now!

Have some questions first? Feel free to call us on +302106770523 and ask for Apostolos Koukoulidis. Otherwise, drop me an email on akoukoulidis@randstad.gr .

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.