german service desk agent - athens

posted
contact
daphnee stephanaki, randstad hellas
job type
permanent
apply now

job details

posted
location
athens, attica
sector
customer service
job type
permanent
reference number
18945
contact
daphnee stephanaki, randstad hellas

job description

If you're looking to develop your professional career in technical support while using your German skills, you could gain valuable experience with our client, an IT company that provides a wide range of IT solutions, as a German Service Desk Agent in Athens

If you have a customer service mindset and knowledge of printing machines, we think that it's time for you to apply!

Apply now and provide exceptional performance as a German Service Desk Agent.


Do you want to know how COVID-19 has affected the recruitment process and when will you be in a position to relocate to Greece?

Our Multilingual Recruitment team invites you to participate at our online live chat events that take place twice per week for this opportunity! We hold two recruitment chats every week as stated below:

Every Tuesday between 16:00 and 17:00 (GMT +2). Register here.
Every Thursday, between 11:00 and 12:00 (GMT +2). Register here.

You will have the opportunity to e-meet our team & ask any related to COVID-19 situation question but not only. It is easy and free as all you need to do is to register to one of the links above by using your smartphone, tablet or computer and join our live chat session. No need to download an app or software. We remain at your disposal in case you need any guidance at multilingual@randstad.gr or at +30 2106770523.

***Please note that in case you are a local candidate, based in Greece, hiring will be immediate as the current needs, remain urgent, no matter the situation, so what's best than grabbing the chance and applying now.***

benefits

What our client will offer you as a German Service Desk Agent:

  • Excellent salary package
  • Indefinite contract
  • Stable morning working hours
  • Independent work in international, flexible and open company
  • Internal trainings
  • Taking part in a new, international project
  • Welcoming and friendly work environment within a young team
  • Direct communication and flat structure
  • Great opportunities for both professional and personal development
  • Buddy program & space for your own ideas


    responsibilities

      Tasks of a German Service Desk Agent:

      • Act as a technical service point in 2nd Level Support
      • Maintain solid customer relationships with German customers abroad by handling questions with speed and professionalism
      • Respond and record customer inquiries raised through inbound calls
      • Troubleshoot and resolve common technical problems  
      • Delight customers with your knowledge and expertise in order to exceed their expectations

      requirements

      Requirements of a German Service Desk Agent include: 

      • Excellent English and German are a must
      • Experience with computers and print devises
      • Customer service-oriented and cool-tempered profile
      • Have a communicative and outgoing personality
      • Ability to work on numerous tasks simultaneously
      • Ability to learn new things, to take ownership and work in a fast-paced service desk environment 

      information

      If the characteristics of the position German Service Desk Agent sounds like you or someone you know, we want to hear from you today! Apply online by clicking the "Apply now" button!

      Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.