german customer service agent - work from home

posted
contact
Alexandros Batsas, Randstad Hellas
job type
permanent
salary
€ 1,000 - € 1,350 per month
apply now

job details

posted
location
work from home, attica
sector
customer service
job type
permanent
salary
€ 1,000 - € 1,350 per month
reference number
6548
contact
Alexandros Batsas, Randstad Hellas
phone
+30 2166001357

job description

‘Work from home’ is the new normal in the business world!

Sprechen Sie Deutsch? Are you a fluent German speaker with good knowledge of English? Are you interested in working from home from anywhere in Greece whilst avoiding the daily commute to the office?

This is a remote full-time job opportunity all over Greece where we are accepting applications from candidates currently living in Greece or are looking at relocating & working to Greece.

You will have the chance to serve the German speaking clients of the most well-known companies worldwide in the fields of technology, banking, telecommunications, automotive or domestic appliances.

Our Multilingual Recruitment team invites you to participate at our online live chat events that take place twice per week for this opportunity! We hold two recruitment chats every week as stated below:

Every Tuesday between 16:00 and 17:00 (GMT +3). Register here.Every Thursday, between 11:00 and 12:00 (GMT +3). Register here.

You will have the opportunity to e-meet our team & ask any question that needs to be resolved before applying for the position. It is easy and free as all you need to do is to register to one of the links above by using your smartphone, tablet or computer and join our live chat session. No need to download an app or software.

benefits

For this German Customer Service Agent – Work from homeposition, our client offers:

  • A competitive benefits package (salary close to twice the min salary in Greece)
  • Performance or / and once-off bonuses
  • Two (2) extra salaries through the year (one salary in Christmas, half in Easter, half in summer)
  • Relocation package in case you reside outside of Greece (flight ticket, transfer from the airport, hotel accomodation, support to find an apartment, real estate agency fee coverage)
  • The necessary equipment you need in order to work from home
  • Remote training program with virtual / chat sessions
  • Career development opportunities
  • Employee relations department supporting you with to integrate to the Greek system

responsibilities

The responsibilities for this German Customer Service Agent – Work from home role include to:

  • act as the first point of contact for all German speaking clients
  • respond and record customer inquiries raised through inbound calls
  • maintain solid customer relationships with German customers abroad by handling questions with speed and professionalism
  • troubleshoot and resolve common technical problems  
  • delight customers with your knowledge and expertise in order to exceed their expectations

qualifications

The qualifications for thisGerman Customer Service Agent – Work from home role are:

  • An excellent level of the German language
  • A good level of the English language
  • PC literacy

skills

  • High adaptability in dynamic working environments & rotating shifts
  • Strong communication skills, both written and verbal
  • Client centric mindset

experience

No previous working experience in a similar role is required.

information

If you, or a friend, are interested in applying for the position of German Customer Service Agent - Work from home, we want to hear from you today! Apply online by clicking the "Apply now" button!

Do you have some questions first? If so, don't hesitate to contact me, Alex Batsas, at multilingual@randstad.gr or at +30 2166001357 and either myself or one of my colleagues will gladly be at your disposal!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.

#remote #workfromhome