german customer experience agent – work from home - athens

posted
contact
alexandros batsas, randstad hellas
job type
permanent
apply now

job details

posted
location
athens, attica
sector
customer service
job type
permanent
reference number
6548
contact
alexandros batsas, randstad hellas

job description

‘Work from home’ is the new normal in the business world!

Sprechen Sie Deutsch?  Are you an extremely fluent German speaker with good knowledge of English? Do you have a customer service mindset and knowledge of computers? To avoid the daily commuting, would you prefer a remote new job in Athens, Greece until the situation returns to normal?

Well, if you've answered ‘yes’ to all of the above, then this job is for you! 

Our Multilingual Recruitment team invites you to participate at our online live chat events that take place twice per week for this opportunity!

We hold two recruitment chats every week as stated below:

Every Tuesday between 16:00 and 17:00 (GMT +3). Register here.
Every Thursday, between 11:00 and 12:00 (GMT +3). Register here.

You will have the opportunity to e-meet our team & ask any related to COVID-19, but not only. It is easy and free to join. All you need is to register to one of the links above by using your smartphone, tablet or computer and join our live chat session. No need to download an app or software. We remain at your disposal in case you need any guidance at multilingual@randstad.gr or at +30 2106770523.

benefits

For the German Customer Experience Agent – work from home position, our client offers:

  • excellent salary according to the market (14 salaries per year)
  • performance or / and once-off bonuses
  • the necessary equipment you need in order to work from home
  • remote training program with virtual / chat sessions
  • career development opportunities
  • free Greek language lessons
  • employee relations department supporting you to integrate to the Greek system
  • fun HR initiatives

responsibilities

The tasks of a German Customer Experience Agent – work from home include:

  • act as the first point of contact for all German callers
  • respond and record customer inquiries raised through inbound calls
  • maintain solid customer relationships with German customers abroad by handling questions with speed and professionalism
  • troubleshoot and resolve common technical problems  
  • delight customers with your knowledge and expertise in order to exceed their expectations

requirements

Requirements of a German Customer Experience Agent – work from home include:

  • an excellent level of the German language and good level of English
  • a good association with technology
  • an internet speed minimum of 4.0 Mb/s download and 0,5 Mb/s upload
  • a communicative and outgoing personality
  • a customer service mindset

information

If you, or a friend, are interested in applying for the German Customer Experience Agent - work from home positionwe want to hear from you today! Apply online by clicking the "Apply now" button and registering on our website!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.

#remote #workfromhome