front office manager - crete

We are looking for a Front Office Manager in Crete !

Do you have what it takes to become part in one of the greatest hotel chains of Greece? Do you have experience in the front desk or guest relations area ? Are you looking for a challenge and a way to advance your career? 

Apply now for the position of Front Office Manager and we will contact you to book an interview. 

The company offers the below benefits for the position of Front Office Manager: 

• Competitive salary
• Accommodation provided
• Meal on duty
• Positive work environment
• Prospects of developing your career within an international company

Some of the responsibilities that you will have as Front Office Manager are:

• Proper Room allocation
• Consideration of all customer requests
• Ensure front desk area is tidy at all times
• Supervise and support front office staff, including receptionists, bell boys, guest relations.
• Overseas recruitment process
• Schedule shifts
• Ensure timely and accurate customer service
• Handle complaints
• Initiates compensations for complaint handling or any other action towards efficient guest service handling.
• Troubleshoot emergencies
• Monitor stock and order office supplies
• Ensure company’s policies and security requirements are met
• Encouraging safe and efficient front office operations

The following qualifications are requested for the position of Front Office Manager: 

• Good Knowledge of PMS
• Proficiency in English (oral and written), additional language will be considered as an asset
• Solid knowledge of MS Office, particularly Excel and Word
• Hospitality Management degree, Business Administration, or Bachelor degree in similar field
• Must have a professional image and personality exuding confidence 

• Excellent communication and people skills
• Good organizational and multitasking abilities
• Problem-solving skills
• Complaint management skills
• Leadership skills

• 2 to 3 years of proven work experience as a Front Office Manager or Reception Manager in 5*

If this sounds like you, apply now for the position of Front Office Manager and become part of an international hotel chain !

Have some questions ? Feel free to contact  Maria Rizou  at +30 2166001323 or mrizou@randstad.gr

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.