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french customer service advisor - travel & tourism.

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job details

summary

    job details

    Are you fluent in French? Would you like to fire-up your career by working as a French Customer Service Advisor representing world’s largest marketplace for unique, authentic places to stay and things to do company? Join a global community support team & support host & guests by making things right with rebooking assistance, refunds, reimbursements, etc.

    If all these sound appealing, keep reading & you realize that this French Customer Service Advisor role - Travel & Tourism is a chance that cannot be missed!

    Are you fluent in French? Would you like to fire-up your career by working as a French Customer Service Advisor representing world’s largest marketplace for unique, authentic places to stay and things to do company? Join a global community support team & support host & guests by making things right with rebooking assistance, refunds, reimbursements, etc.

    If all these sound appealing, keep reading & you realize that this French Customer Service Advisor role - Travel & Tourism is a chance that cannot be missed!

    • benefits

      The benefits for this French Customer Service Advisor - Travel & Tourism position are:

      • An overall competitive benefits package
      • Permanent contract 
      • Monthly performance bonus
      • Training & unique onboarding experience
      • Career development opportunities

    • key responsibilities

      As a French Customer Service Advisor - Travel & Tourism, you will have the opportunity to:

      • Manage incoming requests & ensure an utmost customer satisfaction 
      • Resolve customer enquiries regarding guest’s booking 
      • Provide accurate, valid & complete information by using the right methods/tools
      • Build sustainable relationships of trust through open & interactive communication
      • Promote additional features relevant to client’s new services

    • qualifications

      The qualifications needed for this French Customer Service Advisor - Travel & Tourism position are: 

      • An exceptional level in the French language
      • Advanced English skills 
      • PC literacy

    • skills

      • Excellent verbal & written communication skills
      • Team spirit & flexibility in working in shifts
      • Client-centric mindset

    • experience

      Previous working experience in a similar role is not required.

    • information

      Our Multilingual Recruitment team invites you to participate at our online live chat events that take place twice per week for this opportunity! We hold two recruitment chats every week as stated below:

      Every Tuesday between 16:00 and 17:00 Greek local time. Register here.Every Thursday, between 11:00 and 12:00 Greek local time. Register here.

      You will have the opportunity to e-meet our team & ask any question that needs to be resolved before applying for the position. It is easy and free as all you need to do is to register to one of the links above by using your smartphone, tablet or computer and join our live chat session. No need to download an app or software.

      If the job role French Customer Service Advisor - Travel & Tourism sounds like you or someone you know, we want to reach out to us now.

      Apply online by clicking the "Apply now" button & submit your application!

      Do you have some questions first? If so, don't hesitate to contact me, Parisatis Katiridou, at multilingual@randstad.gr or at  +30 2166001370  and either myself or one of my colleagues will gladly be at your disposal!

      Please note that for transparency & equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.