exports b2b client service officer - chalandri

Ioanna Zygogianni, Randstad Hellas
job type
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job details

chalandri, attica
customer service
job type
reference number
Ioanna Zygogianni, Randstad Hellas
+30 6940271795

job description

Does your previous experience was in an operations department so as to continue your career as an Exports B2B Client Service Officer? Do you enjoy multitasking, coordinating different tasks and communicating with business customers? If you are interested in this opportunity, apply now and accept the challenge to work as an Exports B2B Client Service Officer for a multinational chemical company.


Our client offers for the Exports B2B Client Service Officer position:

  • Competitive salary & full benefits package 
  • Opportunity to develop your career in a leader sector company
  • Opportunity to work with a hybrid working model 
  • An indefinite employment contract with set working hours (Monday- Friday)


As an Exports B2B Client Service Officer your duties will include the following:

  • Manage all exports process (customs processing, creation, and timely submission of all necessary international shipping documents etc.)
  • Coordinate with internal and international teams and third-party agents to ensure that shipments are planned and completed efficiently
  • Place & process orders in SAP, monitor order status, handle customer requests and inquiries. 
  • Provide end-to-end customer service from order taking to invoicing
  • Contact 3PLs and Sales team to provide knowledgeable information to customers
  • Contribute to team KPIs and ensure compliance with external & internal auditing requirements
  • Provide overall reliable customer service in area of responsibility & back up in other areas of the department such as Returns from customers, Mechanical Equipment on Loan,  Exports, Department Reporting and Billing


As an Exports B2B Client Service Officer, you must have the following requirements:

  • University Degree in Business Administration, Logistics, Maritime Studies, Shipping, or other relevant area
  • Proficient with SAP
  • Proficient with Microsoft Office especially with Excel (e.g. vlookup, Pivot Tables, reporting etc.)
  • Excellent knowledge of English language (verbal & written communication)
  • Sufficient knowledge of international commercial terminology, export/ shipping terminology, customs & export procedures


  • Ability to interact professionally with others and work independently in a fast-paced environment


  • Minimum 3 years of working experience in exports in B2B Customer Service ideally in a multin


If this sounds like you or someone you know, we want to hear from you today!

Apply online for the position Exports B2B Client Service Officer by clicking the "Apply Now" button!

Have some questions first? Feel free to contact Ioanna Zygogianni.via phone +30 6940271795 or mail izygogianni@randstad.gr.

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.