english technical support agent - αθήνα

Pari Katiridou, Randstad Hellas
job type
€ 1,050 - € 1,130 per month
apply now

job details

αθήνα, attica
job type
€ 1,050 - € 1,130 per month
reference number
Pari Katiridou, Randstad Hellas
+30 2166001370

job description

Are you a native English professional based in Athens, ready to take your career to the next level? Do you enjoy interacting with clients & you have previous customer or technical support experience? If yes,take a look below!

Our client is a fast growing Greek start-up company that rapidly expands in the US market as the first certification program on metabolic analysis & biometric screening.

We are now seeking a motivated English Technical Support Agent, who will focus on assisting the company's clientele providing a high quality customer experience & technical support.

Our Multilingual Recruitment team invites you to participate at our online live chat events that take place twice per week for this opportunity! We hold two recruitment chats every week as stated below:

  • Every Tuesday between 16:00 and 17:00 (Greek local time). Register here.
  • Every Thursday, between 11:00 and 12:00 (Greek local time). Register here.

You will have the opportunity to e-meet our team & ask any question that needs to be resolved before applying for the position. It is easy and free as all you need to do is to register to one of the links above by using your smartphone, tablet or computer and join our live chat session. No need to download an app or software.


What does our client offer for this English Technical Support Agent role?

  • A secure job in an exponentially growing company
  • Competitive salary 
  • Indefinite contract from the first day of hiring 
  • Two extra salaries per year
  • Public health insurance
  • A unique opportunity to evolve within the company


What are the responsibilities of an English Technical Support Agent?

  • Act as the first point of contact for clients in regards to their technical issues 
  • Maintain solid customer relationships mainly with clients of the US market by handling questions with speed and professionalism
  • Respond and record customer inquiries raised through inbound calls
  • Troubleshoot and resolve common technical problems  
  • Delight customers with your knowledge and expertise in order to exceed their expectations


What are the qualifications of an English Technical Support Agent?

  • Native level in English
  • PC literacy


  • High adaptability within a fast-paced working environment
  • Strong communication skills, both written and verbal
  • Client-centric mindset


Previous working experience in an English speaking technical support role is required.


If you, or a friend, are interested in applying for the position of English Technical Support Agent we want to hear from you today! Apply online by clicking the "Apply now" button!

Do you have some questions first? If so, don't hesitate to contact me, Parisatis Katiridou, at multilingual@randstad.gr or at  +30 2166001370  and either myself or one of my colleagues will gladly be at your disposal!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview.  All applications are considered strictly confidential.