english speaking collection advisor.

The company offers the following benefits for this English speaking Collection Advisor:

• Opportunity to participate in the development of a front-running service centre
• A competitive package including an attractive base pay (including 2 extra salaries per year),
• bonus scheme plus extra benefits
• Best-in-class training program that spans several weeks to develop your skill set and ensure your success
• Professional growth and development opportunities
• Working hours will be in accordance with the U.K. business hours and candidates will work on premises

As an English speaking Collection Advisor, you will:

• be at the forefront of the business, operating via telephone/chat/email to support customers located in the UK
• establish positive engagement with the customers, build relationships and demonstrate fair treatment
• conduct affordability assessments in order to fully understand each customer's financial situation and, when needed, set up reasonable repayment plans
• provide guidance to customers on the availability of free money advice
• maintain system notes, ensuring records of calls are complete, accurate, professional and a true reflection of the conversation

An English speaking Collection Advisor, should possess the following qualifications:

• A native or a near-native level of English
• PC literacy

• High adaptability in dynamic working environments & rotating shifts
• Excellent communication skills, both written and verbal
• Service-oriented & problem solving mindset

Previous working experience in a similar role will be considered as a plus

If you, or a friend, are interested in applying for the position of English speaking Collection Advisor, we want to hear from you today! Apply online by clicking the "Apply now" button and complete your registration on our website!

Do you have some questions first? If so, don't hesitate to contact me, Lydia Petsa, at multilingual@randstad.gr or at +306941641439 and either myself or one of my colleagues will gladly be at your disposal!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview.  All applications are considered strictly confidential.