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summary

thessaloniki, central macedonia
permanent

specialism
multilingual

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job details

If you are a native English speaker and you also possess a Customer Service mindset, then this is the perfect opportunity for you!

As an English Customer Service Representative, based in Thessaloniki, Greece, you will have the chance to prove your strong communication skills as you will provide guidance to English speaking clients in of the largest multinational companies.

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If you are a native English speaker and you also possess a Customer Service mindset, then this is the perfect opportunity for you!

benefits
The company offers the following to an English Customer Service Representative:
- Excellent salary (14 salaries per year)
- First class ongoing training and development
- Career development opportunities
- Relocation package in case you reside outside of Greece
- You will join a multinational market leading call centre company
key responsibilities
The responsibilities of an English Customer Service Representative include:
- Act as the first point of contact for all the English callers
- Respond and record customer inquiries raised through inbound calls & mails
- Maintain solid customer relationships with English speaking customers abroad by handling questions with speed and professionalism
- Troubleshoot and resolve common technical problems
- Delight customers with your knowledge and expertise in order to exceed their expectations
qualifications
What are the qualifications for this English Customer Service Representative role?
- An excellent level of the English language
- PC literacy & excellent typing skills
skills
- High adaptability in dynamic working environments & rotating shifts
- Strong communication skills, both written and verbal
- Client-centric mindset
experience
Previous working experience in a similar role is not required.
information
If this sounds like you or someone you know, we want to hear from you today! Apply online by clicking the "Apply now" button!
Do you have some questions first? If so, don't hesitate to contact me, Lydia Petsa, at multilingual@randstad.gr or at +306941641439 and either myself or one of my colleagues will gladly be at your disposal!
Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.
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