english customer service advisor - thessaloniki

posted
contact
pari katiridou, randstad hellas
job type
permanent
apply now

job details

posted
location
thessaloniki, central macedonia
sector
customer service
job type
permanent
reference number
20555
contact
pari katiridou, randstad hellas

job description

Attention English speakers! The opportunity that you have been waiting for is now here! How about starting your career in the beautiful Thessaloniki, Greece? If you are a native English speaker and you also possess a Customer Service mindset, then this is the perfect opportunity for you! 

As an English Customer Service Representative, based in Thessaloniki, Greece, you will have the chance to prove your strong communication skills as you will provide guidance to English speaking clients in of the largest multinational companies. You will have the chance to make new friends while enjoying the lifestyle & culture  of northern Greece. On top of that, you will be working at a super modern business park in Thessaloniki with brand new offices. 

Do you want to know how COVID-19 has affected the recruitment process and when will you be in a position to relocate to Greece?

Our Multilingual Recruitment team invites you to participate at our online live chat events that take place twice per week for this opportunity! We hold two recruitment chats every week as stated below:

Every Tuesday between 16:00 and 17:00 (GMT +3). Register here.
Every Thursday, between 11:00 and 12:00 (GMT +3). Register here.

You will have the opportunity to e-meet our team & ask any related to COVID-19 situation question but not only. It is easy and free as all you need to do is to register to one of the links above by using your smartphone, tablet or computer and join our live chat session. No need to download an app or software. We remain at your disposal in case you need any guidance at multilingual@randstad.gr or at +30 2106770523.

***Please note that in case you are a local candidate, based in Greece, hiring will be immediate as the current needs, remain urgent, no matter the situation, so what's best than grabbing the chance and applying now.***


benefits

The company offers the following to an English Customer Service Representative:

  • Excellent salary (14 salaries per year)
  • First class ongoing training and development
  • Career development opportunities
  • Relocation package in case you reside outside of Greece
  • You will join a multinational market leading call centre company 
  • Work in vibrant, energetic and brand-new offices in Thessaloniki with a real team focus
  • Free Greek language lessons
  • Multicultural and modern working environment
  • Onsite canteen and casual dress code
  • Employee relations team to assist you with integrating to the Greek lifestyle & culture
  • Fun interactive activities organised within the team (team events, excursions, themed parties, sporting events, or much, much more

responsibilities

Tasks of an English Customer Service Representative include:

  • Act as the first point of contact for all the English callers
  • Respond and record customer inquiries raised through inbound calls & mails
  • Maintain solid customer relationships with English speaking customers abroad by handling questions with speed and professionalism
  • Troubleshoot and resolve common technical problems  
  • Delight customers with your knowledge and expertise in order to exceed their expectations

requirements

As an English Customer Service Representative will need to possess the following skills:

  • Native standard of the English language
  • Technical mindset
  • Superior communication skills, both written and verbal

information

If this sounds like you or someone you know, we want to hear from you today! Apply online by clicking the "Apply now" button!


Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.