dutch customer service advisor - travel & tourism - athens

posted
contact
Daphnee Stephanaki, Randstad Hellas
job type
permanent
salary
€ 1,200 per month
apply now

job details

posted
location
athens, attica
sector
customer service
job type
permanent
salary
€ 1,200 per month
reference number
25455
contact
Daphnee Stephanaki, Randstad Hellas
phone
​+30 2166001317

job description

Are you fluent in Dutch? Would you like to fire-up your career by working as a Dutch Customer Service Advisor representing world’s largest marketplace for unique, authentic places to stay and things to do company? Join a global community support team & support host & guests by making things right with rebooking assistance, refunds, reimbursements, etc.

If all these sound appealing, keep reading & you realize that this Dutch Customer Service Advisor role - Travel & Tourism is a chance that cannot be missed!

Our Multilingual Recruitment team invites you to participate at our online live chat events that take place twice per week for this opportunity! We hold two recruitment chats every week as stated below:

Every Tuesday between 16:00 and 17:00 (GMT +3). Register here.Every Thursday, between 11:00 and 12:00 (GMT +3). Register here.

You will have the opportunity to e-meet our team & ask any question that needs to be resolved before applying for the position. It is easy and free as all you need to do is to register to one of the links above by using your smartphone, tablet or computer and join our live chat session. No need to download an app or software.

benefits

The benefits for this Dutch Customer Service Advisor - Travel & Tourism position are:

  • An overall competitive benefits package
  • Permanent contract 
  • Monthly performance bonus
  • Training & unique onboarding experience
  • Career development opportunities

responsibilities

As a Dutch Customer Service Advisor - Travel & Tourism, you will have the opportunity to:

  • Manage incoming requests & ensure an utmost customer satisfaction 
  • Resolve customer enquiries regarding guest’s booking 
  • Provide accurate, valid & complete information by using the right methods/tools
  • Build sustainable relationships of trust through open & interactive communication
  • Promote additional features relevant to client’s new services

qualifications

The qualifications needed for this Dutch Customer Service Advisor - Travel & Tourism position are: 

  • An exceptional level in the Dutch language
  • Advanced English skills 
  • PC literacy

skills

  • Team spirit & flexibility to work in shifts
  • Excellent verbal & written communication skills
  • Client-centric mindset

experience

Previous working experience in a similar role is not required.

information

If the job roleDutch Customer Service Advisor - Travel & Tourism sounds like you or someone you know, we want to reach out to us now.

Do you have some questions first? If so, don't hesitate to contact me, Daphnee Stephanaki, at multilingual@randstad.gr or at ​+306940669387 and either myself or one of my colleagues will gladly be at your disposal!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview.  All applications are considered strictly confidential.