danish customer care advisor - work from home

posted
contact
George Vogiatzis, Randstad Hellas
job type
permanent
apply now

job details

posted
location
work from home, attica
sector
customer service
job type
permanent
reference number
7895
contact
George Vogiatzis, Randstad Hellas
phone
​+30 216 6001304

job description

"Work from home" is the new normal in the business world!

The Danish Customer Service Agent is responsible for making business decisions that deliver superior customer satisfaction. This position requires strong communication skills as you will provide guidance to the Danish speaking clients of one of the largest multinational companies.

If you are a fluent Danish speaker, you would like to experience life living in Athens, Greece, and till then work remotely, then this your future job!

Do you want to know how COVID-19 has affected the recruitment process and when will you be in a position to relocate to Greece?

Our Multilingual Recruitment team invites you to participate at our online live chat events that take place twice per week for this opportunity! We hold two recruitment chats every week as stated below:

Every Tuesday between 16:00 and 17:00 (GMT +3). Register here.Every Thursday, between 11:00 and 12:00 (GMT +3). Register here.

You will have the opportunity to e-meet our team & ask any question that needs to be resolved before applying for the position. It is easy and free as all you need to do is to register to one of the links above by using your smartphone, tablet or computer and join our live chat session. No need to download an app or software.

benefits

In return, Danish Customer Service Agent - Work from Home will receive:

  • A competitive benefits package (salary twice the min salary in Greece)
  • Performance or / and once-off bonuses
  • Two (2) extra salaries through the year (one salary in Christmas, half in Easter, half in summer)
  • Relocation package in case you reside outside of Greece (flight ticket, transfer from the airport, hotel accomodation, support to find an apartment, real estate agency fee coverage)
  • The necessary equipment you need in order to work from home
  • Remote training program with virtual / chat sessions
  • Career development opportunities
  • Free Greek language lessons
  • Employee relations department supporting you with to integrate to the Greek system
  • Fun HR initiatives

responsibilities

The responsibilities for this Danish Customer Service Agent - Work from Home role are the following:

  • Provide a high level of customer service to Danish clients at all times
  • Respond and record consumer inquiries/questions raised through telephone, email and/or online chat
  • Be able to offer recommendations to common technical problems or frequently asked questions
  • Work effectively as part of a team, developing effective and supportive relationships with colleagues

qualifications

What is required to work as a Danish Customer Service Agent - Work from Home:

  • Excellent command of the Danish language (native or almost native standard)
  • Advance level in English

skills

  • High adaptability in dynamic working environments & rotating shifts
  • Strong communication skills, both written and verbal
  • Client-centric mindset

experience

Previous working experience in similar role is not required.

information

If you, or a friend, are interested in applying for the position of Russian Customer Care Advisor, we want to hear from you today! Apply online by clicking the "Apply now" button!

Do you have some questions first? If so, don't hesitate to contact me, George Vogiatzis, at multilingual@randstad.gr or at +302166001304 and either myself or one of my colleagues will gladly be at your disposal!

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.

#remote #workfromhome

#remote #workfromhome