customer support team leader - athens

posted
contact
Ioanna Zygogianni, Randstad Hellas
job type
permanent
apply now

job details

posted
location
athens, attica
sector
customer service
job type
permanent
reference number
31026
contact
Ioanna Zygogianni, Randstad Hellas
phone
+30 6940271795

job description

Do you demonstrate previous experience in customer service field so as to have a direct impact on a startup company as a Customer Support Team Leader? Do you enjoy providing support & guidance to team members, communicating team goals & identifying areas for new training & upskilling? If the answer is yes, this is a great opportunity for you to join food-tech industry as a Customer Support Team Leader.

benefits

Our client offers for the Customer Support Team Leader position:

  • Opportunity to join a startup company and evolve in it 
  • Αn indefinite employment contract
  • Stable working hours Monday to Friday
  • Competitive salary

responsibilities

As a Customer Support Team Leader, your responsibilities will be to:

  • Oversee day-to-day operation, discovering areas of improvement
  • Monitor KPIs & individual targets; provide ongoing coaching & on-the-job support to the members of the team
  • Demonstrate strong influencing skills to drive the team
  • Take over when needed customer inquiries, leading by example team's members
  • Develop the number of team members by recruiting
  • Offer total support in scheduling shifts 

qualifications

As an Customer Support Team Leader, you must have the following requirements:

  • AEI/TEI degree
  • Εxcellent PC skills 
  • Fluency in Greek and in English

skills

  • Excellent communication skills
  • Excellent managerial skills
  • Ability to make decisions with speed & efficiency

experience

Previous working experience as a team leader or supervisor for at least 1 year.

information

If this sounds like you or someone you know, we want to hear from you today!

Apply online for the position Customer Support Team Leader by clicking the "Apply Now" button!

Have some questions first? Feel free to contact Ioanna Zygogianni.via phone +30 6940271795 or mail izygogianni@randstad.gr.

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.