job details posted 03 May 2022 location athens (hybrid-remote), attica sector multilingual job type permanent salary € 1,100 - € 1,400 per month reference number 25958 contact Mirela Lykari, Randstad Hellas phone +30 2166001321 apply now email this job print job description Are you a German speaker with a native-like level? Are you seeking new job opportunities in Athens?How does the idea of joining the leading GameTech company in Greece & one of the fastest-growing in Europe sound?In this German speaking Customer Support role is all about communication. As a Customer Support Agent with German, you will be responsible for handling all communications & assisting German speaking customers with inquiries & issues they may face. Be ready to thrive by adapting easily to customers' needs while being a valuable member of the front line of our client's services.Well, if you've answered ‘yes’ to all of the above, then this job is for you! Our Multilingual Recruitment team invites you to participate at our online live chat events that take place twice per week for this opportunity! We hold two recruitment chats every week as stated below:Every Tuesday between 16:00 and 17:00 (Greek local time). Register here.Every Thursday, between 11:00 and 12:00 (Greek local time). Register here.You will have the opportunity to e-meet our team & ask any question that needs to be resolved before applying for the position. It is easy and free as all you need to do is to register to one of the links above by using your smartphone, tablet or computer and join our live chat session. No need to download an app or software. benefits For the Customer Support Agent with German position, our client offers:Exciting & friendly work environmentCompetitive salary package & bonusesBenefits related to food & electricityCareer & competencies' developmentPrivate group insuranceContinuous trainingInternal incentives & rewards responsibilities The responsibilities of a Customer Support Agent with German will be as follows:Act as the first line of defense & escalation for the German marketReceive customer questions, complaints, & comments via calls, emails & live chatsBuild sustainable relationships & trust with customers through open communicationTreat customers with respect, following the company policies & procedures, ensuring that customers are satisfied with the solution/answer providedCommunicate internally with other departments, following up on pending issues related to customer's requestsBe always updated with the company's product, promos, policy, & changes as requiredUpdate customers' databaseCollaborate with team/shift leader & colleagues qualifications The ideal Customer Support Agent with German has the following qualifications:A native-like level of GermanBusiness English levelPC & MS Office literacy skills High adaptability in fast-paced & dynamic working environments with rotating shiftsOutstanding communication skills, both written and verbalClient-centric mindset experience Previous working experience in a similar role is not required. information If you are interested in applying for the Customer Support Agent with German position, we want to hear from you now! Apply online by registering on our website & submitting your application!Do you have some questions first? If so, don't hesitate to contact me, Mirela Lykari, at multilingual@randstad.gr or at +302166001321 and either myself or one of my colleagues will gladly be at your disposal!Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential. share Facebook LinkedIn Twitter