customer service representative - chalandri

posted
contact
calypso aronis, randstad hellas
job type
permanent
apply now

job details

posted
location
chalandri, attica
sector
customer service
job type
permanent
reference number
24680
contact
calypso aronis, randstad hellas

job description

Are you looking for a job as a Customer Service Representative with great benefits and career development opportunities within the car rental industry? A job that will give you the opportunity to thrive as a Customer Service Representative within a leading multinational company? If the answer is yes, then look no further! Apply now and become part of an international corporation as a Customer Service Representative.

#clientservicesgr


benefits

The company offers the following benefits for the Customer Service Representative position:

  • work experience in a leading multinational company 
  • growth and career development opportunities
  • friendly and supportive working environment 
  • competitive remuneration package
  • indefinite employment contract
  • corporate vehicle and monthly gas voucher (after the completion of a 6 month employment period) 


responsibilities

As a Customer Service Representative you will be responsible to:

  • provide exceptional customer service and collect required information from inbound customer calls and emails
  • inform and educate clients on the company’s products and services
  • resolve and take ownership of each client’s questions or concerns
  • promote a customer-oriented image for the company by listening to customers, asking questions and providing alternatives aiming to facilitate their needs
  • perform miscellaneous job-related inquiries regarding products and orders
  • ensure continued customer loyalty by providing timely and accurate information
  • quickly navigate through CRM/ Excel systems and document call details while maintaining a conversation with the customers
  • maintain open communication channels with other departments


requirements

If you are ready to take the next step in your career as a Customer Service Representative you should confirm that you fulfil the following requirements: 

  • bachelor degree
  • 1-3 years proven customer service experience
  • proficient English speaker
  • literacy in computer skills 
  • knowledge of call center operation systems
  • experienced customer–oriented professional with the ability to utilize conflict resolution skills 
  • proficient communicator with follow-through skills
  • problems solving and organizational skills
  • strong team player with the ability to multitask


information

Do you believe that you are the perfect fit for the Customer Service Representative position? Apply today and take your career to the next level! 

Have some questions first? Call our office at +30 2166001308 and ask for Calypso Aronis. Otherwise, feel free to contact me at caronis@randstad.gr

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.